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Find a Location

La Crosse Technology, LTD. has 1 locations, listed below.

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    Business ProfileforLa Crosse Technology, LTD.

    Online Retailer
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.94/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/5/2018

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    La Crosse Technology, LTD offers design and manufacturing of electronic products and measuring instruments. This company provides weather stations, wall clocks, watches and projection, FM radio and radio controlled clocks. La Crosse Technology, LTD also offers transmitters, temperature transmitters, temperature and humidity transmitters and wind and rain sensors, specialized devices and connected objects in the United States. 

    Business Details

    Location of This Business
    2809 Losey Blvd S, La Crosse, WI 54601-7366
    BBB File Opened:
    10/19/2006
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Started Locally:
    1/1/1985
    Business Incorporated:
    5/14/1999
    Accredited Since:
    4/5/2018
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Business Management
    • Allan J McCormick, Owner
    • Dale Johnson, Accounting Manager
    • Jennifer Kulzer, Customer Support Manager
    Contact Information

    Principal

    • Allan J McCormick, Owner
    • Jennifer Kulzer, Customer Support Manager

    Customer Contact

    • Allan J McCormick, Owner
    • Dale Johnson, Accounting Manager
    • Jennifer Kulzer, Customer Support Manager
    Additional Contact Information

    Fax Numbers

    • (608) 796-1020
      Primary Fax

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    On June 25 I purchased a projector clock via the amazon web site as a gift for my brother. I ordered their item *******. I specified NOT to ship via ****** and their web site says they use ****** UPS, and ***** But they shipped via ***** Smartpost and the package was marked delivered but never arrived.I contacted Amazon but they said it is an outside vendor so they will not cover the purchase. I contacted ***** and they said the claim must be filed by the sender. I contacted La Crosse via Amazon and they said they will do nothing, according to them I am responsible for the theft, not them. They refuse to file a claim with ***** or do anything to help. La Crosse Technology is a defacto 'at your own risk' vendor with no warning to consumers.My ideal outcome for this would be for them to ship the clock I paid for by any carrier, but NOT ******
    Read More

    Customer Reviews

    18 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David W

    1 star

    07/04/2024

    One out of three La Crosse thermometers that i own work . After receiving an email from La Cross that they had received my request for help getting the thermometer to work properly , All i received was nothing . Fortunately I purchased it through the ****** site , who contacted me after noticing that I had filed a request for help . ****** wanted to know if La Crosse had taken care of my issues . Was told they had not . So hopefully i will hear something soon . Their website is a nightmare to navigate , which some companies make it impossible to use . No need to respond then . Gave them one star for the one out of three that work !

    La Crosse Technology, LTD. Response

    07/04/2024

    Hello *****,I apologize for any misunderstanding and that you found the website difficult. We are certainly not intending to do so. I do see an email to our support team on Tuesday 7/2 with a response asking some additional questions in order to assist in troubleshooting. We have not seen any reply. Could you please check your spam folders for an email from us? I also sent a second follow-up email today hoping to assist you in getting your units back up and running.

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

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