Camping Equipment
Mad City Outdoor GearInformation and Alerts
Service Area
- Dane County, WI
Alert Details
This business has 1 alert.
Pattern of Complaints
On 4/30/21, Mad City Outdoor Gear was sent a letter pertaining to the pattern of complaints that had been detected for their business. These complaints involve consumers stating that the orders they had placed were not delivered in the time frame they were promised, or at all. Consumers also state that their requests for assistance have been met with resistance, or gone unanswered.
As of 11/2/2021, BBB has not received a response to this letter.
As of April 21, 2023, the pattern is still occurring in recent complaints.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.