Reviews

This profile includes reviews for UW Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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UW Credit Union has 31 locations, listed below.

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  UW Credit Union

  8033 Excelsior Dr Madison, WI 53717-2900

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  UW Credit Union

  1422 Northport Dt Madison, WI 53704

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  UW Credit Union

  200 E Broadway Madison, WI 53716

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  UW Credit Union

  662 State St Madison, WI 53703

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  UW Credit Union

  1308 W Dayton St Madison, WI 53715

Review Details

• Review fromLovie K

  Date: 10/14/2024

  2 stars

  Lovie K

  Date: 10/14/2024

  Truly my husband wanted to bank here, but I think they have a different kind of of patron in mind. We were denied a HELOC to recover from some pandemic errors(which banks act like never happened)and than we applied a year later for a car and both times were NO. I'm sure the staff are good but they don't service regular people but maybe richer people. I suggest *********. I have always had good credit 720 > and make good money but it's 2×'s of hard hitting my credit is enough for a lifetime. Maybe try elsewhere 1st and use UW as a last resort if you can't get a loan through a place like ********* ****** *****. I have to wait 2 years for it to fall off my credit and so I'll use the Checking as a Savings account and than pull out the money to apply at ********* but it's the wait now. Good luck, happy shopping.

  UW Credit Union

  Date: 11/05/2024

  Thank you for bringing this issue to our attention. A credit union representative specifically assigned to your case has connected with you to address your situation, and if you have additional questions or concerns, please do not hesitate to reach out to them directly. We appreciate your membership.

• Review fromJulie G

  Date: 10/09/2023

  1 star

  Julie G

  Date: 10/09/2023

  Someone scammed my info and opened an account in my name and I received a letter that said congrats your account was approved! I called immediately and they assured me that account was flagged for fraud and had been locked. 2 weeks later I got a credit card in the mail and a special pin number to withdraw cash from the card if I wanted. Are You *----- Kidding Me?!? So much for a "locked" account! Not happy. :(

  UW Credit Union

  Date: 10/16/2023

  Thank you for your membership and or bringing this issue to our attention. We have attempted to connect with you and have not heard back from you. You can always contact us by calling **************.

• Review fromChristopher S

  Date: 09/16/2023

  1 star
  They don't care about scams, a ** year old boy transferring **** dollars out of your account matters nothing to them, even if you can't afford the transaction they just empty your checking, savings account and open a line of credit FOR you that you're expected to pay back. Yeah they apologize but also state that you shouldn't let a little kid call their parents for help, all they had to do was block the charge, now someone's life is ruined.

• Review fromCharissa M

  Date: 05/19/2023

  1 star
  If you're looking for a credit union lacking customer service etiquette, empathy & compassion, and basic human morals, choose UWCU. If you see an ad, don't fall for it; if they offer a better interest rate, run; if you ever have the pleasure of needing any assistance over the phone, record it. They will never, and I mean never, admit they've done something wrong. Only the customer can make mistakes. One star is really too much of a rating but necessary to leave a review.