Reviews

Ridge Top Exteriors is by far one of the best companies we have ever worked with. We highly recommend anyone who has home exterior needs to contact Ridge Top. Their customer service, communication, craftmanship, and overall positive and fun attitude by all of their employees exceeded our expectations. A huge shoutout to Mitch ********, Mike ***********, Tony ******, Jordan *****, and Juan and his crew for a fantastic experience. We love how you all helped transform our circa 1888 house into our forever home. We couldn't be happier with our new roof, gutters, and siding. We will definitely call upon you guys again for future needs and spread the Ridge Top name with a positive word of mouth. Thanks again!

Thank you for your kind words and for taking the time to share your experience with Ridge Top Exteriors. We are thrilled to hear that our team, including ***** ********, **** ***********, **** ******, ****** *****, and **** and his crew, were able to exceed your expectations in transforming your historic home. Your satisfaction with your new roof, gutters, and siding is our top priority, and we are grateful for your recommendation. We look forward to assisting you with any future projects and appreciate your support in spreading the Ridge Top name. Thank you once again for choosing us as your home exterior partner.

After several emails with wis. Rapids, project manager. Justin***********************, he was supposed to call with a roofing estimate this morning at 10:00. Again he has not followed through with his word. I just emailed them that if their work is as good as their word- I will pass.

Thank you for reaching out to us with your concerns. It is always our number one goal to ensure top quality communication and customer service. ****** unfortunately was on a phone call with another homeowner that ran longer than expected, then attempted to reach out to you around 10:30. We understand that this is not an excuse for missing a time we have scheduled for a phone call, and ****** will be reaching out to you today to provide you with your estimate if you will allow us the opportunity to rectify your concerns.

Crew did a nice job, clean up was spot on too. Worked with Tim and Cory on site, listened to my concerns and took care of them. Nice Job guys!!

Thank you for your feedback! We're delighted to hear that *** and **** did a nice job and addressed your concerns effectively. Our team takes pride in their work and is committed to providing excellent service, including thorough cleanup. We will try to earn 5 star opposed to a 4 star, if we do something for you in the future.

They did a fantastic job replacing siding for us! Very clean and timely and responsive.

Thank you so much for your kind words! We're ecstatic to hear that you are happy with the siding replacement. Our team always strives to provide top-notch service, and we're glad it shows. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

From the very start meeting with Shane ******* and signing the contract to the day of getting the roof done with Nate overseeing the project was a great experience. We loved working with Shane he answered our questions and always picked up his phone when I called and made us feel very comfortable working with him. Nate was checking on the job from time to time and making sure the crew was doing their job and if we had any questions. The roofing crew on our job was great. They are very hard workers and cleaned up everything at the end of the job. We are very happy with our roof and overall experience! We would not hesitate to hire Roof Top for any of our needs moving forward.

Thank you for your fantastic review! Were absolutely delighted to hear that your experience with ***** and **** was exceptional, and that they made the process comfortable and seamless. Its great to know that our roofing crew delivered quality work and maintained a clean job site. Your satisfaction is our priority, and were delighted you love your new roof. We look forward to assisting you with any future needs!

Nate and dave were great. Awesome work done on roof. Everything was clean and proper after roofing job was finished.

Thank you for your fantastic review! We're thrilled to hear that **** and **** delivered awesome work on your roof and left everything clean and proper after the job. Your satisfaction is our top priority, and we appreciate your kind words about our team's dedication. If you need any further assistance or have future projects in mind, please don't hesitate to reach out!

So impressed with the crew and sales team. From removal to installation of new shingles, the crew did amazing work and paid attention to details! Derek and Nate listened to my concerns and coordinated everything with my insurance company. They were responsive and on time with appointments. I definitely recommend Ridge Top for your roofing and rain gutter needs! Quality craftsmanship and fair pricing!

Thank you for your wonderful feedback! We are thrilled to hear that you were impressed with our crew and sales team during the removal and installation of your new shingles. It's great to know that ***** and **** effectively addressed your concerns and coordinated with your insurance company. Your recommendation means a lot to us, and we appreciate your recognition of our quality craftsmanship and fair pricing. Thank you for choosing Ridge Top Exteriors!

Great job! Crew was fast and efficient. No gabbing or loud music playing. All business. Derrick and Nate were informative and courteous, answered all questions and dealt with any minor concerns quickly. I would recommend Ridgetop to others.

Thank you so much for your kind words! We are delighted to hear that our crew provided you with a fast and efficient service. We pride ourselves on professionalism and it's great to know that ******* and **** were informative, courteous, and addressed all your questions and concerns promptly. Your recommendation means a lot to us. Thank you for choosing Ridgetop!

What a great job Ridgetop did for us! Shane and Nate really jumped thru hoops to get our roof and siding job done very quickly after the hail storm. And the crew they sent out to do the two roofs were amazing, 12plus guys working like a well oiled machine! Completed the whole job in 5hrs! It was great fun to watch.

Thank you for your positive feedback! We are happy to hear that *****, ****, and our crew were able to provide such efficient and high-quality service for your roof and siding job. We take pride in our teamwork and strive to complete projects quickly while maintaining excellent workmanship. It's great to know that you enjoyed watching the process unfold. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Ridgetop!

I hired Ridge Top 3 times (5 total jobs) - between mid 2023 and mid 2024. 1st - gutters - went ok but the installers (3rd party) said it was not quoted correctly regarding downspouts and was not sure why gutter guards were not suggested. 2nd - front door - unable to do it due to restraints based on location/landmark status of house (not RidgeTop issue at all). 3rd - back door - went ok after having them out a few times to make adjustments. 4th - replace soffit. Signed contract, paid deposit and then 3 weeks later was told they basically did not want to do this. Lost all trust in them with this conversation. 5th - add screen door. First had to chase them for 2+ weeks to get a quote. After the run around on the soffit I cancelled this project. The people who came out to do work were nice and professional - the production manager Ron was helpful and always willing to assist. The sales department was horrible and seemed to never be connected to the process. Received an email (might've been a form email) from the owner asking what went wrong and after sending back a detailed response on 7/2, never received any response as of 7/8 - this really showed me how much they care about a job from the top down. I have hired 10-12 companies to remodel my home and have been happy with everyone one except one - Ridge Top Exteriors. Had I known this is how the owner handles issues I might have been a little smarter but still 100 percent my fault for hiring them after the 2nd time - I was wrong in expecting it to get better. I would never hire them again and will make sure I inform anyone to stay away at all times.

Hi ******, thank you for your feedback. I am sorry to hear that you are not fully satisfied with the service we provided. We do everything in our control to exceed our customers expectations on every job we have the opportunity of completing. There were a number of hurdles that we tried to overcome with the guidance of the historical district in which we communicated with you throughout the process. I am glad that *** and the production team were helpful during the process. Our manager has been in contact with you and we feel that we have done everything in our power to make your project possible with the restrictions in place due to your home being in a Historical District.