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Find a Location

Pichler Painting.com has 1 locations, listed below.

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    Business ProfileforPichler Painting.com

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/23/1999

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pichler Painting.com is located in Menomonee Falls, WI servicing Southeast, WI offering interior and exterior painting, carpentry and masonry repair services for commercial, residential and industrial customers.

    Business Details

    Location of This Business
    W140N5963 Lilly Rd, Menomonee Falls, WI 53051-6048
    BBB File Opened:
    8/1/1984
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Started Locally:
    1/1/1980
    Business Incorporated:
    5/12/2000
    Accredited Since:
    5/23/1999
    Type of Entity:
    Corporation
    Alternate Business Name
    • Pichler Painting.com, Corp.
    Business Management
    • Randall R. Pichler, Owner
    • Karen M. Pichler, Owner
    • Cynthia L. Rabas, Office Manager
    Contact Information

    Principal

    • Randall R. Pichler, Owner

    Customer Contact

    • Randall R. Pichler, Owner
    • Karen M. Pichler, Owner
    • Cynthia L. Rabas, Office Manager
    Additional Contact Information

    Fax Numbers

    • (262) 781-1411
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In April 2021, we contracted with Pichler Painting to have exterior painting work done. Painting was done in May. Shortly thereafter we noticed pealing and blistered paint on the south side of the house. Warranty work (i.e. spot painting) was done in October. We were assured that when the paint dried/cured there would be no visible evidence that touch up work had been done spot by spot. But the repainted spots were visibly obvious (flashing). In Nov. I called Pichlers office, spoke with ***** and expressed his opinion that the inconsistency in finish uniformity was unacceptable. ***** informed me that repainting of the south side of the house would occur in spring, 2022. We called the office several times and left messages asking for confirmation that the work would be done and scheduling commitment. *********************** eventually called back and the repainting work occurred on July 28, 2022. We found paint chips on the ground that suggest the work done that day included scraping, priming and repainting numerous additional spots on the house. The end result is a new batch of flashing spots. The unevenness of the final coat of paint is not acceptable. There is at least one spot on the chimney where paint was scraped off and the spot was not primed or repainted. Our invoice states that the exterior painting has a 5-year warranty. On August 4, 2022, I talked to ********************************* when stopping by the office, since phone calls are not returned. ***** verbally committed to have one of his crews re-prep and repaint the entire south side of the house (i.e. one uniform coat over all surfaces) rather than just spot repainting of flash spots. He noted he would have to schedule this work as a full project and not just as call back work. It is now October 26, 2022, and we have had no contact from Pichler Painting nor have any of our calls been returned.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Marie F

    5 stars

    07/26/2023

    Pichler Painting company is who we hired to paint the exterior of our home. Best decision we ever made! They were very thorough at each step of the job. The employees were very polite and professional. We would definitely hire them again!

    Local BBB

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