Business ProfileforTulip World

Ordered 8/8/2023 According their order page: We are currently shipping all *************** planted bulbs and amaryllis within 1-2 business day of your order being placed...I ordered 120 gladiolus bulbs that, according to the package, are to be planted from March-May. And have a 1 year guarantee. The bulbs were stored in a cool, dry and dark place waiting for the spring planting date. ...I got them out and tested them to see if they were viable (put them in water, if they sink they are good, if the float they are dead. Every single one of them floated - not even one good bulb in the bunch..I sent pictures of the floating bulbs along with the package that states a 1 year guarantee and that they are to be planted from March - MayTulip Worlds reply: Hi ******, Thank you for contacting us. I am sorry to hear that your bulbs are no longer viable. However, per our Grow Guarantee, we do need to be notified within 5 days of receipt if items arrive in poor condition. We are not able to guarantee the viability of any items that have been stored since we cannot control the conditions that they are stored in. Because of this, we unfortunately are not able to provide a resolution for you. We apologize for the inconvenience and appreciate your understanding. If you have any questions or concerns about this, please let us know. Thank you! ************image001.png