Business ProfileforTeleCheck Services, LLC

If your a business and thinking about using telecheck then please reconsider, the employees have no way of correcting false flagged accounts. You can bet I will not write another check at ********. And if your ******** find yourself another check verifying company or demand better service for your customers. It's hard to believe that we have allowed ourselves to trust in computers so much that we do not allow ourselves a way to control some of the parameters (incase the programming has a flaw -happens all the time, thats why we have updates. Computers do not make mistakes, humans do. Who programmed it?) The following is my experience; -Wrote a check at ******** (I normally do not do) -denied code 3 -2 dropped call with a 3rd successful verified check -send kids to car with groceries stop at the liquor outlet thinking I just verified myself. -write another check for 1/10th the amount I just verified. -denied code 3 -left without purchase because my cold and frozen items I purchased was going to go bad since it already took 40 min to clear the first check -called on way home was told they can not adjust the parameters on my account and the computer decides. -informed telecheck I wanted to file a formal complaint at which time the employees refused to give his name but finally lied and gave false one (I recalled him introducing himself as carlos) -spoke with supervisor who basically told me they had no control over computer. I feel like I had done nothing wrong. The computer was wrong and they have no way of correcting it? I have never wrote a.bad check in my life, I have good credit and plenty of money to pay the check. I have no experience with this company but that translates to me bieng flagged as a fraud and they can't do anything about it, wow. This grocery shopping experience at ******** took from 1730 hours to 2015 hours to complete and I didn't even get all the stuff I tried to buy.