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Find a Location

Tri City National Bank has 28 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tri City National Bank

      6400 S 27th St Oak Creek, WI 53154-1015

    • Tri City National Bank

      N96W18221 County Line Rd. Menomonee Falls, WI 53051-1361

    • Tri City National Bank

      6462 S 27th St Oak Creek, WI 53154-1036

    • Tri City National Bank

      5555 S 108th St Hales Corners, WI 53130-1945

    • Tri City National Bank

      6760 W National Ave Milwaukee, WI 53214-4965

    Business ProfileforTri City National Bank

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Tri City National Bank specializes in financial services including personal and business banking, home and auto loans, and financial planning for all of Wisconsin.

    Business Details

    This is a multi-location business.

    Find a Location

    Tri City National Bank has 28 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tri City National Bank

        6400 S 27th St Oak Creek, WI 53154-1015

      • Tri City National Bank

        N96W18221 County Line Rd. Menomonee Falls, WI 53051-1361

      • Tri City National Bank

        6462 S 27th St Oak Creek, WI 53154-1036

      • Tri City National Bank

        5555 S 108th St Hales Corners, WI 53130-1945

      • Tri City National Bank

        6760 W National Ave Milwaukee, WI 53214-4965

      Location of This Business
      6400 S 27th St, Oak Creek, WI 53154-1015
      BBB File Opened:
      8/1/1988
      Years in Business:
      60
      Business Started:
      10/28/1963
      Business Started Locally:
      10/23/1963
      Business Incorporated:
      11/20/1970
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Tri City Bankshares Corporation
      • Tri City Investment Services
      Business Management
      • Craig Dedrick Sr., President
      • Nicholas Bandoch, Manager
      Contact Information

      Principal

      • Nicholas Bandoch, Manager

      Customer Contact

      • Craig Dedrick Sr., President
      • Nicholas Bandoch, Manager
      Additional Contact Information

      Fax Numbers

      • (414) 761-2019
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/26/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      My name is ***************************. In November 2023 my online accounts, phone, email was compromised and someone had control of those items. I wanted to ensure I protected myself so I filed a police report, reported to *** and also went to the **** on ******* in ******. I had explained to them my situation and gave them my debit card to destroy. I also had put limitations on my account so no random person can call to try to take over my account. They also helped me close my online account because someone else I dont know had taken control of my online accounts and phone. This caused a great hardship on me trying to contact family, businesses and just being able to pay bills. I was weekly going into the bank to do transfers to ensure my account had adequate amount to cover autopayment of bills that had been previously set up. I didnt have a way to safely change the auto pay so I left them. As time went on some tellers seem agitated with me coming in to do transfers all the time. I had also had an instance where my account ending in 2041 went into overdraft which I was upset about because I have money at ******* that could have been transfered from a different account. I didnt feel safe having that setup online even if I borrowed a family members device. ****** told me they would set it up so this wouldnt happen again and they would refund the fee. Fast forward today I received a letter stating Im being charged $140 in fees. Which means nothing was set up right to prevent this from happening. Its sad I cant trust you to help me thru this hard time and then your employees make me feel bad for trying to safely handle this by having only in person transactions. I would like all the fees waived. I can schedule an appointment to close all of my accounts including my money market so that way I can find a bank that can accommodate my small request. If doing business with you is an issue I would prefer to find a bank that has more compassion and options. Let me know how to proceed.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nia N

      1 star

      05/16/2024

      I had two transactions that made my account negative. One transaction I forgot it was to come out so I was going to cover the transaction and fee. The second transaction was from my son ****** who charged my card even after I paid him cash. However he did refund me through cash app which brought my account to a -$31.91 on 05.15.24. I check my account at 6am this morning before leaving for work and deposited in the drop box $35.00 to cover the fee. I receive a call that my account is still in the negative because a pending fee was coming through that I could not see on my end that they can only see. When I think I am bringing my account current it so happened to be still charged because my account was negative after 6pm the following day. It is 05.16.24 and I work from 6:45am-7pm which means if I put another $35.00 tomorrow to bring my account current then I will be charged again for today of my account going negative. The manager at the Branch was really rude and disrespectful. They treat us brown men and women as if we're beneath them. I have a college degree and do not appreciate being talked to like I am some uneducated woman on the streets. Tri City need to have a better plan in place for people who are bringing their accounts current. This is very disturbing being that times is hard and now I feel like not only did I throw away money, I still have another fee I didn't ask for but still I am at work and can't get to the bank in time before another fee is added on. I would give this bank zero stars if I could!

      Tri City National Bank Response

      05/20/2024

      Dear ************,

      Thank you for your review. I'm glad we were able to speak on the phone and resolve your issue. I appreciate that you continue to trust us with your banking relationship. As I mentioned, we will use this as a coaching moment with our staff so we can meet our promise, and your expectation, of unparalleled customer service. Please let me know if there is anything more I can do for you.

      Sincerely,
      **************************************
      Assistant Vice President * District Manager

      Local BBB

      BBB Serving Wisconsin

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