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Find a Location

Verve, a Credit Union has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Verve, a Credit Union

      2900 Universal St Oshkosh, WI 54904-6356

    • Verve, a Credit Union

      W585 Castle Dr Sherwood, WI 54169

    • Verve, a Credit Union

      125 Jackson St Brillion, WI 54110-1227

    • Verve, a Credit Union

      2655 N Main St (FORMER) Oshkosh, WI 54901-1505

    • Verve, a Credit Union

      740 W Johnson St Fond Du Lac, WI 54935-2016

    Business ProfileforVerve, a Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers financial services.

    Business Details

    This is a multi-location business.

    Find a Location

    Verve, a Credit Union has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Verve, a Credit Union

        2900 Universal St Oshkosh, WI 54904-6356

      • Verve, a Credit Union

        W585 Castle Dr Sherwood, WI 54169

      • Verve, a Credit Union

        125 Jackson St Brillion, WI 54110-1227

      • Verve, a Credit Union

        2655 N Main St (FORMER) Oshkosh, WI 54901-1505

      • Verve, a Credit Union

        740 W Johnson St Fond Du Lac, WI 54935-2016

      Location of This Business
      2900 Universal St, Oshkosh, WI 54904-6356
      BBB File Opened:
      8/27/2003
      Type of Entity:
      Corporation
      Business Management
      • Mr. Kevin Ralofsky, President/CEO
      • Grant Wheat
      Contact Information

      Principal

      • Mr. Kevin Ralofsky, President/CEO

      Customer Contact

      • Grant Wheat
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Only had the card 2 months. They keep calling and texting nonstop under the claim that its a courtesy call but really they are bugging me about payment before its due.. The bill was never part due, and they are calling days in advance reminding me. I keep telling them to stop and no to bother me about a bill before the due date. They keep calling. I asked to speak to a manger to complain today and was on hold for an hour before a manager got on the line. I told the manager today I consider this harassment as the bill is not due yet and I have asked over 4 people in the last 2 months to stop. They wont. In fact, they lied about the nature of the first courtesy call and said they were just letting me know if I paid the first bill on time they would increase my credit limit. This was a lie, after paying I called and they told me it was actually 6 months and it was at that point I realized the nature of these courtesy calls was to harass callers by any means necessary BEFORE the bill is due. What ornt explanation for why I spoke to over 4 different people asking it to stop yet it wont. All of this over a measly $35 credit card payment that you feel you can constanty harass me about before the end due date even arrives. I want this to stop. This is unwanted contact that I have repeatedly asked stop.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cm N

      1 star

      06/10/2024

      Be aware, I honestly believe they hire random people off the street with no experience as soon as my house loan is paid off I will not bank with them nor do I recommend you. friendly upfront. They have screwed up a couple of times. Do not recommend.Verve a credit union.6-10-24

      Local BBB

      BBB Serving Wisconsin

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