6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Gail B
1 star11/07/2023
NES was the worst company to deal with I regret choosing this company to install solar panels. Not only was the installation slow. Their salesman continued lying and promising about timing. Also, a $2,100 rebate was part of the contract. I received $500 rebate only. I filed a State Consumer Report towards NES and the owner, ********************* responded to them with a horrible letter lying about me. Imagine the owner if a company outwardly not telling the truth, twisting the truth, I was so shocked reading ****** response letter. If advised, Ill gladly file a slander suit against *********************, Next Energy Solutions!Review from Chris S
5 stars05/19/2023
Nice people to deal with they installed my solar system and it's working great I've been in contact with them a lot by phone they always answer my question or concerns thank you nes job well done ????Review from Eugene B
1 star05/17/2023
I had them install a system several years agoand have no problems once it was finally installed. it took alot longer toget it operating that i was told. Referred my brother and he had the same issue with slow intall. As promised, I did get a referral fee by referring him. In fall I referred a neighbor and was told in September I would get a referral fee. Still have not seen the fee after calling a dozen times. When I did het the call it started out by saying " what the xxxx is your problem" i was promised the check would be sent but after 2 weeks no check. Very unprofessional owner/company I would find someone else to have solar installed.Review from Jim B
3 stars01/16/2023
Just had a system installed a couple of months ago. A couple of hiccups on the way but nothing serious. The system is supposed to supply 6 kW a year which is half of my annual usage. Well see what it does, but I have high hopes. They were supposed to come out and explain the system to me before I left for the winter but were too busy with other installs. The people that did the work were very efficient and knowledgeable.Review from Oscar M
1 star10/10/2022
Not a company I would recommend to anyone, not even a person I dislike. One of the batteries when down in September 2021 and they were to service it because it was still under warranty. The owner and the salesperson each stated that it would be solved. They lied. Had lawyer send letter and Owner was to have the battery rep trouble shoot. Another lie. This is not the first company this owner has had bad reviews.Review from Grant B
1 star10/04/2021
Absolutely awful experience with NES and just about every person we worked with there. Long story short, the off grid unit was 90% installed after a partial install, a second partial install, and what was supposed to be a final install. NES informed us the issue was sourcing of batteries and some other parts due to COVID. Then we find out NES went onto our property without notice or approval, removed the installed equipment, and sent us a check for a refund. We asked for the owners information to discuss what went on, and now have been ignored since. I just want to let other people know to skip this company and use another. Awful communications, execution, responsiveness, and customer service. We were even accused of being difficult to work with through the whole process even though they had apologized over and over for the continuous issues. Not to mention their marketing material was false advertising for their system storage capacity by saying it was double the actual numbers.
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