Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Quietwoods RV Sales & Service has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quietwoods RV Sales & Service

      6968 Hwy. 42-57 Sturgeon Bay, WI 54235

      BBB Accredited Business
    • Quietwoods RV Sales & Service

      9042 Campers Way Neenah, WI 54956-9380

      BBB Accredited Business
    • Quietwoods RV Sales & Service

      1710 W US Highway 14 Janesville, WI 53545-8810

      BBB Accredited Business
    • Quietwoods RV Sales & Service

      E10879 Deer Run Rd Baraboo, WI 53913-9754

      BBB Accredited Business
    • Quietwoods RV Sales & Service

      3155 Scenic Rd Slinger, WI 53086-9771

      BBB Accredited Business

    Business ProfileforQuietwoods RV Sales & Service

    RV Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.86/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2023

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Quietwoods RV Sales & Service provides RV sales, service, parts, rentals, travel trailers, utility trailers and storage. Their five Wisconsin dealerships are located in Sturgeon Bay, Neenah, Janesville, Baraboo, and Slinger.

    Business Details

    This is a multi-location business.

    Find a Location

    Quietwoods RV Sales & Service has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quietwoods RV Sales & Service

        6968 Hwy. 42-57 Sturgeon Bay, WI 54235

        BBB Accredited Business
      • Quietwoods RV Sales & Service

        9042 Campers Way Neenah, WI 54956-9380

        BBB Accredited Business
      • Quietwoods RV Sales & Service

        1710 W US Highway 14 Janesville, WI 53545-8810

        BBB Accredited Business
      • Quietwoods RV Sales & Service

        E10879 Deer Run Rd Baraboo, WI 53913-9754

        BBB Accredited Business
      • Quietwoods RV Sales & Service

        3155 Scenic Rd Slinger, WI 53086-9771

        BBB Accredited Business
      Location of This Business
      6968 Hwy. 42-57, Sturgeon Bay, WI 54235
      BBB File Opened:
      3/8/1999
      Years in Business:
      41
      Business Started:
      4/10/1983
      Business Started Locally:
      4/10/1983
      Business Incorporated:
      4/15/1983
      Accredited Since:
      3/21/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Scenic RV
      • K & N Recreation, Incorporated
      • Quietwoods RV
      Related Businesses
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 3:00 PM
      Su:
      By Appt. Only
      Business Management
      • Dillon Welch, Manager of Sales and Service
      • Steven J. Neville, Owner
      • Gail M. Chadek, Director of Finance
      • Corrine Huston, Accounting Manager
      Contact Information

      Principal

      • Dillon Welch, Manager of Sales and Service
      • Steven J. Neville, Owner

      Customer Contact

      • Steven J. Neville, Owner
      • Gail M. Chadek, Director of Finance
      Additional Contact Information

      Fax Numbers

      • (920) 743-8706
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a camper from this business in December of 2023. A purchase price was settled upon and although the camper was sold AS IS the dealership assured me that they had notified me of all issues with the camper that they knew of and that the camper had been thoroughly cleaned. Upon receipt of the camper and bringing it home I found that the sewage compartment had not been emptied and was half full along with a leak behind the refrigerator section of the slide out that has mold and has caused structural damage. I had to empty the sewage compartment at my own expense and with risk since this was a biohazard since it was waste from other people. The dealership said they could not guarantee that the camper did not have a leak when I spoke with them prior to purchase however they assured me that they did not know of any leaks or damage with the unit. After finding the leak in the camper that has caused quite a bit of damage I found an intake paper from the dealership from when they took the camper in and listed on this form was the leak, damage from the leak, and a few other issues that where never reported to buyer, myself. This business utilized 50 States DMV for title and registration work. It took months and multiple times of calling Quietwoods and 50 States to get the paperwork finished. Finally I had to pay taxes to 50 States DMV to get the paperwork finished that I had already paid to Quietwoods because 50 States DMV never received any communication back from the company when trying to obtain the rest of their payment to complete the title and registration. I contacted Quietwoods about the tax issue and they assured me that they would reimburse me the funds that I paid and that I would receive a check in 3 to 4 weeks. It has now been well over 5 weeks and I have still not received any payment from them.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Judy A K

      1 star

      07/06/2023

      Buyer beware! Poor communication, long delays and unsatisfactory customer service. We had a problem with our RV furnace. We had a heating company assess it and were told it was a corroded master board but this company didn't service RV's so we called Quietwoods. Quietwoods came out and agreed and said they would order the part. We spoke with the service manager Chris several times over the course of 6 weeks asking for an estimate of cost and when it would be installed. Finally, after 2 months they installed an off-brand furnace board that didn't work, had to take it out and supposedly found the correct part in shop. After 2 months of asking for estimates and updates, our credit was charged close to $800 when we had been told by Chris and a couple technicians it would be around $250.00 We were charged $250.00 in labor charges for a 20 minute install. When I called Allison in service (who said she was now the manager) and questioned the labor charge, I was given several different answers. Her solution was they would come and remove the part to take $400.00 off the bill-which would have left me paying nearly $400.00 in charges for nothing! Allison also charged my card without my authorization and the written invoice she sent was an estimate form that she had checked "agreed" in the boxes when I hadn't even seen it. Unethical and perhaps illegal to complete an estimate form the customer has never even seen. I will pursue further- and hope I don't find out some cold night that my furnace master board has been removed! I would highly recommend seeking another RV repair service instead of Quietwoods.

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.