About
Important information
- Additional Info:Kohl's, based in Menomonee Falls, Wisconsin operates 1,100+ department stores nationwide.
- Government Actions:Read moreGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:The People of the State of California V Kohl's Department Stores, Inc
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On December 8, 2016, the Los Angeles City Attorney filed a lawsuit against Kohl's Department Stores, Inc.,alleging that Kohl's employs false reference pricing by falsely claiming that their merchandise previously sold at much higher prices in order to create a sense of value at the sale prices.
Under California Law, retailers are not permitted to advertise a former price of an item unless that price was the prevailing market price within three months of the advertisement, or unless the date of the former price is disclosed.
The lawsuit seeks injunctions prohibiting Kohl's from further use of false reference pricing and civil penalties.
Overview
BBB Accredited Since: 10/24/2001
Years in Business: 62
BBB Accreditation & Rating
About This Business
Business Details
- Local BBB:
- BBB Serving Wisconsin
- BBB File Opened:
- 2/9/1972
- Business Started:
- 8/1/1962
- Business Started Locally:
- 8/1/1962
- Business Incorporated:
- 3/23/1993
- Type of Entity:
- Corporation
- Alternate Names:
- Kohl's Department Stores
- Kohls Credit Department
- Kohl's Fraud Department
- Kohl's Department Store
- Kohls Distribution Center
- Business Management:
- Brian Hagel, Customer Service Manager
- Thomas Kingsbury, President
Additional Contact Information
- Principal Contacts
- Thomas Kingsbury, President
- Customer Contacts
- Brian Hagel, Customer Service Manager
- Fax numbers
- Primary Fax, (Headquarters Fax Number): (262) 703-6353
- Additional Phone Numbers
- Other Phone, (Headquarters Phone Number): (855) 564-5705
Additional Information
- Business Categories
- Department Stores, Retail Stores
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