Reviews
Customer Review Ratings
Average of 7 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJustin F
Date: 04/06/2025
5 starsJustin F
Date: 04/06/2025
Jessica *, the best phone advisors ever!!! She was very compassionate. Very understanding. And very helpful. I lost my job and was in between checks. And she said yes she would love to postpone my payment till I got paid!!! Delta defense is truly the best place ever!! If I could. It would be 10/10!!!
Delta Defense, LLC
Date: 04/08/2025
Thank you for taking the time to share your experience, ******. We're so glad ******* was able to assist you with care and compassion. Its always our goal to support our members in any way we can, and it sounds like she went the extra mile to make things easier for you.If you need anything else or have questions in the future, feel free to give us a call at ************. Were always happy to help.Review fromChaplain rik F
Date: 03/31/2025
5 starsChaplain rik F
Date: 03/31/2025
Delta Defense has THE BEST CUSTOMER SERVICE!!! EVry time I reach out they are always availableDelta Defense, LLC
Date: 04/04/2025
Thank you kindly for your review and comments about our customer service team, Chaplain Rik! We always strive to provide the best service possible, so it is very fulfilling to hear when we live up to that standard.Please do not hesitate to reach out in the future if anything comes up, and we look forward to assisting you again!Review fromMark S
Date: 01/10/2024
5 starsMark S
Date: 01/10/2024
I did a significant amount of research before joining the ***** and have now been a member for 12+years and so glad I am. Delta Defense is a division of the *****. One cannot deny that if you are involved in a self-defense shooting, more than likely you will need an attorney. Even if you are cleared criminally, you'll probably still get sued civilly (with ********* being one of the most litigious states in the country). I, personally know of some cases where that happened. In one, the shooter did not have insurance and the civil case cost him over $100,000. He lost his job, his house, and his wife as a result. If you don't have an attorney, he or she will want $10,000+ as a retainer. If you can't afford one, you may be provided with a court-appointed attorney. Unfortunately, they tend to want you to settle for a plea bargain rather than go to trial. Good luck with that. At my age, I dot no want to sell my house or dip into pensions or savings to have pay for a criminal or civil defense attorney. 1. As far as local attorneys, I have actually met with a few in my area so those who might think it is a scam are wrong. There are over ***** vetted attorneys nationwide. You can request a list.2. What the *****/Delta Defense offers, that their so-called competitors do not, is a massive amount of training materials including Concealed Carry magazine delivered to you every 45 days and hundreds of excellent training videos - something tangible beyond just insurance protection.3. Protecting yourself physically is just the beginning. You must protect yourself financially as well. So, anyone who thinks scare tactics are used to get people to sign up, they're wrong. The Delta Defense reps are simply informing you of the facts. I am a strong advocate and recommend all gun owners join the *****. I state my reputation on it. Those who say negative things likely work for a competitor or they are anti-gun nutcases. ************Delta Defense, LLC
Date: 01/11/2024
Thank you for sharing your experience and thoughts on the ***** and Delta Defense, ****. It's great to hear that you have found our services helpful and valuable for over *********************************************************** self-defense situations is certainly valid, and it's unfortunate to hear about the case you mentioned where the shooter was financially ruined due to lack of insurance. It's also great to to see that you are getting value from the online education and training, associated with your membership. As you mentioned, protecting oneself financially is just as important as protecting oneself physically. Overall, your recommendation and support are greatly appreciated and I'm glad to hear that you stand behind us.Review fromMichael H
Date: 01/05/2024
5 starsMichael H
Date: 01/05/2024
Fine Service, no pressure, no problem and the program is higher value, more comprehensive as years go by . Boy oh boy Todays Pro Criminals Politics just makes Insurance a no brainer. Ive been through that mill without insurance, grew Grey Hairs and Spent $ , large $ . After 2 years finely the thug Confirmed my Story In deposition.Delta Defense, LLC
Date: 01/08/2024
Thank you for taking the time to provide us with your valuable feedback, *******. We truly appreciate your kind words and support. As we continue to work towards providing an exceptional experience to all our customers, we welcome any additional feedback you may have along the way. Please do not hesitate to reach out to us at ************ if you have any suggestions for us.Review fromLonnie R
Date: 06/17/2023
5 starsLonnie R
Date: 06/17/2023
I have had a membership with the USCCA/Delta Defense for over 5 years. I can say with certainty they are a great organization. The magazine is very professional and informative. The insurance gives me piece of mind. If need to defend myself or loved ones, I will have an organization of like minded people behind me. I have also become an instructor of the Concealed Carry training in Illinois. The laws here are very stringent and the USCCA provides training that has been certified by the Illinois State Police. Thank you.Delta Defense, LLC
Date: 06/19/2023
Thank you so much for your kind words and support ******! We are happy to have you as part of the ***** family, both as a member and an Instructor!Review fromJoshawa S
Date: 06/07/2022
1 starJoshawa S
Date: 06/07/2022
USCCA uses predatory tactics to scare you into a membership while you're just in your concealed carry class. Not only that, I spoke with someone on the phone who said he would cancel my membership and flat out lied to me. I expected him to lie to me because he was being very assertive that I shouldn't cancel my membership. After that phone call I changed my credit card info so it would fail the translation in case he still set it to go through. Lo and behold, this morning I woke up to transaction declined notifications for the card. What an absolutely shady company. If a customer wants to cancel and you don't let them that's fraud. The USCCA is a giant fraud.
Delta Defense, LLC
Date: 06/10/2022
Thank you for taking the time to leave a review for us, Joshawa! I am so sorry that your membership was not canceled as you requested and that you felt lied to. Please know that this was not intentional. After reviewing your account and seeing where the mistake occurred, I did reach out to that advisor's supervisor to ensure that they were able to connect with them and coach them to avoid this happening in the future. I see that you were able to connect with one of our team members to properly cancel your membership on 6/7/2022. I also see that you were able to have a conversation with one of our supervisors on June 8th to apologize that this happened and it sounded like you were both able to have a good discussion about this error. We again apologize for this happening and hope that we were able to put your concerns about our organization at ease. Please feel welcome to contact us at any time in the future if there is anything that we can do to help you!Review fromMichelle D
Date: 06/04/2022
5 starsMichelle D
Date: 06/04/2022
This was actually my second time taking a CCW class. This class blew the last one I went to out of the water. I opted for the 4 hour class and didn’t regret a single minute of it. The instructor was David F*** who has experience as an EMT, Firefighter, Police, and military and his understanding from several viewpoints was so helpful understanding the various positions we may find ourselves in. He helped stress the importance of training and more training if you’re going to carry so you can be as effective as possible in dangerous situations. I will be continuing my training with Delta Defense because of him! I also signed up for the USCCA self defense coverage because if you ever find yourself in a situation where you have discharged your weapon, having people in your corner who understand the laws is invaluable. I can’t wait to take more classes!
Delta Defense, LLC
Date: 06/06/2022
Thank you so much for taking the time to let us know you enjoyed your course, ********! The ***** strives to provide the best education and training possible and its always great to hear that someone found value in their training. Congratulations on becoming a ***** Member and stay safe!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.