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Find a Location

Active Dogs has 1 locations, listed below.

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    Business ProfileforActive Dogs

    Pet Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Activedogs.com, located in Weyerhaeuser, WI, manufactures training aids and equipment for working dogs.

    Business Details

    Location of This Business
    N3710 2nd St, Weyerhaeuser, WI 54895-4407
    BBB File Opened:
    2/19/2010
    Years in Business:
    22
    Business Started:
    2/1/2002
    Business Incorporated:
    2/1/2002
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ActiveDogs.com
    • activedogs.
    Additional Contact Information

    Fax Numbers

    • (833) 599-5630
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Ordered a service dog vest for a client according to their size specifications. The smallest girth is listed at 25 inches and the dog is 25 inches. The client wanted Velcro patches so got service dog and my logo with Velcro and Velcro on vest. They refuse to exchange the vest because of the logo patch saying its personalized. Its Velcro and was not sewn on.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer L

    1 star

    04/11/2024

    If I could choose zero stars, I would! These straps arrived 2 different lengths, when I took the stakes out one of the orange plastic pieces came off & I pounded the stakes in the ground. My puppies ran through the tunnel 2 times and the stakes came out!!!!! I was told to put the strap past the first tunnel ring......one of the straps was not going to close, it was 4" too short!!! It was defective upon arrival and I contacted them immediately! They refuse to pay for the return shipping for their defective product but if you want them to keep your money they will pay for the return shipping. Horrible customer service, waste of my time & waste of money! I will never buy anything from them ever again and will be sure to tell everyone else!! Their product is not only defective but DANGEROUS!!!!

    Local BBB

    BBB Serving Wisconsin

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