Business ProfileforL & S Toyota of Beckley Inc

The service technician misdiagnosed issues with my vehicle and after over a week of unnecessary repairs I was left with a bill of more than fifteen hundred dollars. I took my vehicle to the dealership for an air conditioner issue and they replaced multiple items that the service technician stated was the issue without any success and I was left to foot the bill for work done that did not actually fix the problem. The service technicians have no clue what they are doing and the assistant manager, “Okey,” in the service department lied about repairs and then was persistent that he stated otherwise. I have had multiple bad experiences with this location however after hours of trying to repair the issue myself I was left without any other option other than to take my vehicle to the dealership. And as in times past, I experienced once again bad services. I wish this was not the case and that the dealership is more trustworthy and reliable however this location and its employees and service technicians are an absolute disgrace. I am now getting rid of my vehicle and switching to another brand in hopes that I will never again have to experience being exploited by the L & S Toyota of Beckley, West Virginia.