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Find a Location

Mid-State Chevrolet Olds Buick has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mid-State Chevrolet Olds Buick

      26 Days Dr Sutton, WV 26601-6252

    • Mid-State Chevrolet Olds Buick

      3763 Sutton Lane Sutton, WV 26601

    • Mid-State Chevrolet Olds Buick

      1947 Sutton Ln Sutton, WV 26601-9538

    Business ProfileforMid-State Chevrolet Olds Buick

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mid-State Chevrolet Olds Buick has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mid-State Chevrolet Olds Buick

        26 Days Dr Sutton, WV 26601-6252

      • Mid-State Chevrolet Olds Buick

        3763 Sutton Lane Sutton, WV 26601

      • Mid-State Chevrolet Olds Buick

        1947 Sutton Ln Sutton, WV 26601-9538

      Location of This Business
      26 Days Dr, Sutton, WV 26601-6252
      BBB File Opened:
      4/25/2005
      Business Management
      • Mr. Kevin Perkins, General Manager
      Contact Information

      Principal

      • Mr. Kevin Perkins, General Manager

      Customer Contact

      • Mr. Kevin Perkins, General Manager
      Additional Contact Information

      Fax Numbers

      • (304) 765-5269
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/01/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      traded 6-20-2022 after reaching an agreed upon price filled out all paper work then found out only one key was with but two identification key tags were presented . They said they would look for the other key and contact previous owner to get the second key. After several calls they finially admitted that a key man would have to make key and told me to came to dealership,never saying that I would have to pay for the key. After receiving the key on 7-25 2022 ,I was made aware that I owed $226.73. Obviously the key should have come with the car or the dealership would not have had two identification key tags plus at no time did they indicate that there would be a charge. I would like the $226.73 deposited back in my checking account, or a check written directly to me.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert R

      1 star

      05/29/2024

      They lied to my grandfather when he bought a used. Truck said it had a 10 year, 100000 mile warranty. It was late at night when we were signing the papers. So we didn't get to go over him because they were rushing us out the door we own the truck for a little over a year now it has a 127000 miles. And is 7 years old when I called back to get it in for transmission issues. They say they never said it had a warranty. There was 5 people there when he told us it had a warranty. He lied to a military veteran who also has cancer Matt s**** does not care about his customers and will say whatever he needs to sell a truck Was in contact with GM directly. And they're not helping either

      Mid-State Chevrolet Olds Buick Response

      06/28/2024

      The customer purchased the truck for his grandson on Jan. 30, 2023. The truck had over 101,000 miles on it at the time of purchase and would not have qualified for the 10 yr 100k mile extended warranty. Vehicles must be less than 8 years old and under 80,000 miles to qualify. Mid-State Chevrolet never had an opportunity to diagnose the vehicle, and we do not know what facility did diagnose it. The customer relations manager at Mid-State Chevrolet reached out to the customer to learn the status of the truck and learned that the truck has been repaired.

      Local BBB

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