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Find a Location

Wheeling Distribution Center has 1 locations, listed below.

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    Business ProfileforWheeling Distribution Center

    Building Materials
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2014

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company sells building materials and has an equipment rental division.

    Business Details

    Location of This Business
    2900 Eoff St, Wheeling, WV 26003-4112
    BBB File Opened:
    12/13/1994
    Years in Business:
    44
    Business Started:
    10/1/1979
    Business Started Locally:
    10/1/1979
    Business Incorporated:
    11/3/1978
    Accredited Since:
    5/1/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • WDC LLC
    Business Management
    • Mr. Tony Robinson, Owner
    Contact Information

    Principal

    • Mr. Tony Robinson, Owner

    Customer Contact

    • Mr. Tony Robinson, Owner
    Additional Contact Information

    Fax Numbers

    • (304) 233-0190
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    On 10/13/21, we placed an order at Wheeling Distribution Center (WDC) for new cabinets and counter tops totaling around $53,000, that would come from both WDC and *********. On 1/26/22, WDC let us know that our cabinets were in and they would store them until they were delivered by WDC on 4/15/22 to our new house. We installed the cabinets between May and June. While unboxing the cabinets we noticed a lot of poor workmanship on many of the cabinets. Some of the doors were coming apart at the joints, discolored, drawers/doors were not lining up together and the drawer dove joints were coming apart as not assembled properly, warped and also had mold on them! The cardboard boxes that the cabinets came in, did not have any damages (water or otherwise) that was noticeable. And when WDC came and removed all the moldy cabinets in the middle of July, we have noticeable mold stains on our floors where the cabinets were sitting, it came up once we cleaned it, but now we are very worried that our walls are contaminated. WDC is avoiding liability and said that the mold came from our house. However, we literally just finished the construction of our home that we began building in October and completed the drywall the first part of May. We have no mold or moisture/water anywhere in our new home and other cabinets that we installed do NOT have any damage and/or mold. On WDC's website they offer workmanship warranty and say that their business is fully licensed and insured. We really feel like they need to correct this issue and get the cabinets replaced for us or refund our money. Can you please help us get a resolution? Attached are multiple pictures of the cabinets and invoice showing that we already paid $50,000. If you need anymore information, please contact us.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gerald P

    1 star

    12/07/2023

    In June 2024, my elderly parents contracted to have their home resided and gave the company $3,000 at signing. They were informed that it would take approximately one and one-half weeks to complete the job once the materials were ordered and delivered. Weeks passed and then turned into months with no work done. The company repeatedly stated that the materials were on order but were coming from a Canadian supplier and that was the reason for the delay. At the beginning of October, my father called the Canadian manufacturer and asked why there was a 4 month delay in getting the materials to Wheeling Distribution Center. The Canadian manufacturer checked and said that Wheeling Distribution Center was not on their list of distributors and no order has been placed. Approximately two weeks later, a crew of two men came to deliver some of the materials and begin work. After a few intermittent weeks of work, approximately 1/2 of the siding was installed. The company issued excuse after excuse as to why the workers had such erratic and sporadic work schedules. It is now December and my parents home is left in a state of disrepair with huge tarps draped across their windows since October! This issue needs to be addressed immediately.

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