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Find a Location

Thrivent Financial has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThrivent Financial

    Insurance Services Office
    BBB accredited business

    Additional business information

    Additional Info:
    Thrivent Financial For Lutherans is a fraternal benefits society engaged in the sale of insurance and other financial services and fraternal benefits.

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/2/1999

    Years in Business: 121

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Thrivent is a diversified financial services organization that offers customers a broad range of financial products, services and guidance. Thrivent and its subsidiary and affiliate companies offer insurance, investments, banking and advice over the phone, online as well as through financial professionals and independent agents nationwide. 

    Business Details

    Location of This Business
    4321 N Ballard Rd, Appleton, WI 54919-0001
    BBB File Opened:
    1/1/1958
    Years in Business:
    121
    Business Started:
    11/24/1902
    Business Started Locally:
    11/24/1902
    Business Incorporated:
    5/11/1987
    Accredited Since:
    4/2/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Thrivent Investment Management, Inc.
    • Brightpeak Financial
    • Thrivent Magazine
    Business Management
    • Kerstin March, Manager of Communications
    • Terry Rasmussen, President/CEO
    Contact Information

    Principal

    • Terry Rasmussen, President/CEO

    Customer Contact

    • Callie Briese, Administrative Director
    • Kerstin March, Manager of Communications
    • Terry Rasmussen, President/CEO
    Additional Contact Information

    Fax Numbers

    • (920) 628-5263
      Primary Fax

    Website Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    THRIVENT EMPLOYEES, STAY AWAY FROM THIS COMPANY DONT EVEN LOOK AT THEM.THE PEOPLE IN THE PAYMENTS DEPT..THEY HAVE GONE IN BY HAND, NOT MY NORMAL ACH PAYMENTS TAKEN OUT ON THE ***** EACH MONTH LIKE CLOCKWORK, THEY PERSONALLY WENT IN TO MY ACCOUNT AND WITHDREW BY CHECKING ACCT 3 TIMES I CALLED MY ATTORNEY I CALLED THRIVENT AND MY BANK BECAUSE THIS IS AFELONY BANK ***** CHARGE. THEN THRIVENT DEPOSITED THE MONEY BACK INTO MY ACCOUNT WELL WHATEVER PERSON, ANIMAL DID THIS TO ME, SO THEY PUT IT BACK IN AFTER ATTORNEY INVOLVED THEN THE VERY NEXT DAY THE PERSON REVERESED THE CREDIT BACK INTO ACCOUNT OF ****** AND THEY PULLED THE MONEY BACK OUT. TODAY IS MARCH 1 2024 AND THE FIRST ACH WITHDRAW WAS ON FEB 26 2024 WHICH IS ALWAYS AUTOMATIC ACH, WHICH IS DIFFERENT FROM PERSON WITHDRAWING YOUR ACCT ELECTRONICALLY THEY HAVE TO ACTUALLY GO INTO YOUR ACCT AND DO THIS!! SO THIS FIRST ACH WHICH IS AUTOMATIC EACH MONTH WAS POSTED ON FEB 26 2024 LIKE ALWAYS EACH AND EVERY MONTH THEN ON FEB 28 2024 I SAW ALL THE MONEY I HAD IN MY ACCOUNT WAS GONE BECAUSE I HASNT GOT PAID AT WORK YET IT BROUGHT ME TO $4.21! ALL MY STUFF ALMOST BOUNCED. I SAW IT WAS A DIFFERENT KIND OF WITHDRAW THAT A PERSON WENT IN AND ACTUALLY DID! I REPORTED THE ***** WHICH IS A FELONY IT WAS ****** I CALLED BANK AND THRIVENT THEY THEN DEPOSITED THE MONEY BACK INTO MY ACCOUNT FEB ******* THEN ON FEB 29 2024 THEY FREAKIN PULLED THE MONEY BACK OUT AGAIN! LISTEN UP PEOPLE A PERSON NOT A COMPUTER DID THIS THEY MANUALLY WENT IN TO MY ACCOUNT AND PULLED MY MONEY..BEWARE THAT AUTOMATIC PAYMENTS THAT GET PULLED OUT YOUR CHECKING ACCT LIKE CAR INS, LIFE INS, ETC ARE ALWAYS ACH PAYMENTS AND WILL STATE THAT ON YOUR STATEMENT AND IN YOUR TRANSACTIONS AND ALL OTHER WITHDRAWELS THAT COME OUT YOUR ACCT WILL NOT BE ACH IT WILL BE DIFFERENT SO JUST KNOW IF YOU DO NOT SEE ACH WITH THE WITHDRAWEL THAT YOU HAVE AUTOMATICALLY AGREED TO LET THEM DO THEN THAT MEANS A PERSON WENT IN BY HAND AND TOOK YOUR MONEY OUT
    Read More

    Customer Reviews

    36 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Craig B

    1 star

    04/16/2024

    If I could give 0 stars I would. This company ************ their employees like dirt. They do not care about their people. I have not worked for Thrivent but I know someone who has and they were treated like a throw away and targeted to be driven out of the business. Not a religious company at all. Their VPs are not leaders and treat people terribly. They blow all the investors money with high end travel and spend their profits on their executive leaders who arent leaders in the slightest based on what I know. This company is evil. Im a very successful leader with a fortune 50 company and never would they let this happen to my employees. Im extremely saddened by the way people are treated at this company. Please do not invest your money with this financial institution.

    Local BBB

    BBB Serving Wisconsin

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