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          Find a Location

          Mr. Rooter Plumbing of Kamloops has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMr. Rooter Plumbing of Kamloops

            Plumber
            Multi Location Business

            Contact Information

            A 752 E Athabasca Street

            Kamloops, BC V2H 1C9

            Visit Website
            (778) 470-5520

            Business hours

            12:00 AM - 11:59 PM
            Business Hours
            12:00 AM - 11:59 PM
            12:00 AM - 11:59 PM
            12:00 AM - 11:59 PM
            12:00 AM - 11:59 PM
            12:00 AM - 11:59 PM
            12:00 AM - 11:59 PM
            12:00 AM - 11:59 PM

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            The company specializes in drain cleaning, camera inspections, renovations and sewer/water line repairs. Mr. Rooter also installs plumbing fixtures and water heaters and performs basic plumbing needs.

            Business Details

            This is a multi-location business.

            Find a Location

            Mr. Rooter Plumbing of Kamloops has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              A 752 E Athabasca Street, Kamloops, BC V2H 1C9
              BBB File Opened:
              4/5/2011
              Years in Business:
              13
              Business Started:
              1/1/2011
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Mr Rooter Plumbing
              Hours of Operation

              Primary

              M:
              12:00 AM - 11:59 PM
              T:
              12:00 AM - 11:59 PM
              W:
              12:00 AM - 11:59 PM
              Th:
              12:00 AM - 11:59 PM
              F:
              12:00 AM - 11:59 PM
              Sa:
              12:00 AM - 11:59 PM
              Su:
              12:00 AM - 11:59 PM
              Business Management
              • Brandy Gaetz, Office Manager
              Contact Information

              Principal

              • Brandy Gaetz, Office Manager

              Customer Contact

              • Brandy Gaetz, Office Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I had one of their *****Rooter plumbers come here from the Kamloops office. He was here for about 10 minutes, and ran the tap flush the toilet and ran the other tap in my bathtub for about 5 minutes, did not bring any tools or use any tools on anything. Did not fix the issue, or try to fix the issue. And was charged $287.70. I ended up having to fix it myself because I didn't want family coming over with my house stinking
              Read More
              Read 1 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Samantha P

              06/01/2023

              I contacted Mr Rooter Kamloops regarding a frozen pipe. The lady I spoke with said it would be a $94 travel fee and we would not be charged any more unless we approved a quote. I confirmed they could work on 500ft line and she agreed. The tech came a couple days later and charged $404.25 without any approval and said they can't work on lines that long. I have been arguing with the company to get money back because he shouldnt have been sent out at all if that was the case, and we were told we would not be charged more than the travel fee without our consent. The company has the phone call in their records and has reviewed it and just claim the lady I spoke with didn't know better and refuse to honor the information she provided. I would highly recommend you avoid as they will tell you one thing and then charge another. If I could leave 0 stars I would.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

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