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Business Profile

Plant Nursery

Mountain Edge Nursery Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plant Nursery.

Reviews

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116 Customer Reviews

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  • Review from Jacquie R

    1 star

    18/11/2024

    This business also goes by Canadian Tree Nursery. They ripped me off for almost $200. When I contacted them for a refund they said it would take 60 days. When the 60 days came and went I contacted them again. They said I was harassing them and they would no longer communicate with me and would not issue my refund. Stay away!!
  • Review from Valerie K

    1 star

    08/11/2024

    I never received my items nor a refund No response to my requests
  • Review from Dianne H

    1 star

    07/11/2024

    This company is a scam. They do not send you the product and they are impossible to reach. DO NOT order from them!
  • Review from David P

    1 star

    20/10/2024

    Canadian tree nursery scammed me and many others. I ordered 10 months ago and haven't received anything. Only getting the runaround. DO NOT ORDER FROM CANADIAN TREE NURSERY!!!!!
  • Review from Joe J

    1 star

    15/10/2024

    I placed an order February 2024 for two trees ($254 dollars) and so far i haven't received anything. Tried to email customer service 2 times and no reply. Now they have a new website and just online chat. I can't get in touch with anyone to get my money back. Why is this business still active?
  • Review from Linda G

    1 star

    09/10/2024

    This business is a scam! Do not order from them! I only got one of the more than 20 items that I ordered. ****
  • Review from NAN C

    1 star

    21/09/2024

    I ordered in good faith 4 orders. to date ( 6 months later) I have not received two of the orders( over ****** with delivery costs0. also I get no response as to why or when will I receive the orders or my money back. recommend DO NOT ORDER FROM THIS COMPANY).
  • Review from Cynthia B

    1 star

    07/09/2024

    I placed my order in early April, 2024 for 2 trees. I paid them over $300 and still have not received them on Sept 7, 2024. I've contacted them by email many times with no meaningful response. I'm not sure what my next step will be. PLEASE do not order from them.
  • Review from Andrea M

    1 star

    04/09/2024

    Also been scammed by this company. Ordered a single tree in August and no communication regarding the order & no responses to their chat. No number to call. Why have they not been shut down and criminally charged?! I cannot charge back because now they only accept e transfer payments, since I guess their scam didn't work when people charged back on their credit cards. They should be arrested!
  • Review from Dana K

    1 star

    17/08/2024

    I ordered a Mulberry tree in the new year 2024. I received my order in late April. When it arrived it was simply a stick about 10 tall. Not a single leaf on the plant. I emailed them to inquire about a replacement and received no response. I tried to find a contact number to call in person and have since discovered there is no way to have direct contact. Sending a message through the support chat online has been frustrating. I receive only long pages to read through and no actual help. The Mulberry Tree is still just a stick. It has had zero growth. This is the worst company I have ever had to deal with. Dont waste your money! You will be disappointed. If I could select zero stars, I would.

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