Customer ReviewsforEconoWise Sunrooms & Patio Covers Ltd.

We worked with Econowise few years ago. ***** and team are professional, dedicated and very professional. They are always right on their costumer needs. They built a roof in our large deck, everyone compliments this deck and the roof, the finishings are top quality. They responded to their warranty right away when I called for a loose gutter, and they fixed it no questions asked. I recomend them!!!

Thank you *****,Your comments are heart-warming! We love it when our clients are as satisfied as you are.Looking forward to working with you again in the future if there's anything you need.Regards, ******

This is my 3rd project with them. Started at home with an upper and lower patio cover, and front door awning. The process was smooth, everything was explained in detail, pricing was in 3 parts and did not change. Drawings were reviewed on site and the installation team were efficient and neat and tidy. Work needed a big cover over the garbage compactors, so I called Econowise again. Same process, but this was a bit more complex (outside lighting, concrete and metal flashing, etc.). Team was out 3 times with drawings, measurements, and discussion on how best to attach to the building, get the slopes and elevations right for drainage, and to ensure we did not lose too much light. The structure was installed without any issues, done right the first time. Had them back again to install 9 awnings over our entry doors. All good! Moved to a new house in November, called them back again to do a 40'x18' glass cover over our lower patio. Price was better than the other 2 companies I price shopped with (as after pandemic all prices rose dramatically!). The whole process was finished in less than a month, patio is beautiful and dry. I would recommend to anyone and I will call them again for my next project. I have had discussions with the sales staff, owner, and head installer and all of my concerns, issues, and end results have been positive.

******, thank you so much for such a comprehensive analysis of your experience with EconoWise Sunrooms & Patio Covers Ltd. products and services. We truly do our best to provide what our clients want, in an affordable, timely and complete fashion. We look forward to your next project!******

Poor company wont fix a proble they did. Left metal filings on my patio sun roof glass and now there r rust stains embedded in glass and pitted the glass. She ****** *** wont come out even to look not empressed .Also I was so fustrated at company said some things I should have not said to the poor Lady on the outher end off phone bad no swearing gust fustration that ****** the *** wont come out and look. If I could leave 0 stars I would. All she hade to do is come and look she what she could do to try and help but all I got was the cone of silence.*****

I understand ***'s concerns. Our Shop Mgr and the Installer of the roof have visited the site and found small stains on the glass in a few areas. This has never happened before and the client wnated all of the glass replaced. I had scheduled 3 visits myself, all had to be postponed due to other issues that I needed to attend to. I have this booked for a confirmation call for this Tuesday so this is a complete surprise that he would go this route with a complaint. I will be in tocuh with him again and attend the site.

The engineering part of this company is so bad. First they have never really assessed the upper deck condition and the pillars supporting the upped deck where the sunroom was built. Latter when the sunroom was built it was found that the pillars were not even secured properly to the concrete base and the size of the pillars were not adequate to the load they support. I had to spend thousands dollars to fix it with the risk to dammage sunroom. The water proof was so poor. Those who build sunroom seems like don't have much knowledge about how water penetrates and what size of the gutters and drainage hole in the gatters should be to accommodate the water flows down from the roof. I called them many time during extended period of time after project was completed asking to fix the leaks in different areas, to make the drain hole in the gutter bigger to prevent overflow. Eventually I gave up to call them since they had no clue (or most probably was not willing to do the proper investigation and research) at all how it should be fixed on the permanent basis and I had to fix those ongoing leak problems on my own. Thanks to my understanding of building engineering I could do that quite successfully. I spent few thousand dollars to replace part of the house roof attaching to sunroom roof because I though the leak was from that area penetrating to sunroom roof channels but is was not. Wasted time and money. Summarizing all my experience I would say this company interested not in the quality of product but the quantity, poor engineering, poor knowledge and poor customer service. I would never recommend this company to anyone. **** *** *** **** ******* *** ******** ****** **** *** ********* ** ******* *** ******* ** ******* *** ******* **** ******* ** *** ****** *** ******* *** ******** Have you seen not really good single feed back on they web site? Of course you have not.