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Hair By Lama has 1 locations, listed below.

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    Business ProfileforHair By Lama

    Hair Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21 - 547 Main St E, Milton, ON L9T 3J2
    BBB File Opened:
    4/4/2022
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    March 17, 2022. I reached out to a hair stylist located in Milton Ontario over the social media platform ********* to receive a straightening treatmeant and hair extensions. The services came to a total of $700 with a mandatory $100 deposit sent through Interac -Transfer (reference # **************************) which was successfully deposited. She stated the deposit purpose is to order the hair extensions. The stylist (Lama R.) confirmed she could fulfill this service coreectly & we went forth with making an appointment for March 19, 2022 for 11:00 AM at her salon. I went to my appointment with black hair & extensions and her job for the day was to remove my extensions, chemically straighten my hair and install new extensions. At the end of my appointment my hair was no longer black due to the strong chemicals. I made this issue clear to the stylist & last appointment I washed my hair as instructed and the straightening service I got was messed up despite me following direction. The issue is Lama stated even if I washed my hair it would not affect the state of it yet it did. I reached out and shared this with the stylist March 29, 2022 and she quickly blamed the shampoo I use saying that was the reason my hair was having issues. Despite the fact she doesn't know what shampoo I use or the ingredients. Since this appointment I've suffered with major breakage from cheap chemicals. My hair is getting shorter day by day. I paid a total of $750 so when I was unhappy I requested my deposit of $100 be refunded to me and she quickly accused me of blackmail for asking for the money back and threatened police & blocked me when i asked for proof of threats & blackmail from my end & she quickly blocked me. March 31, 2022 my hair got worse & i reached out to her via phone showing her my hair & asked for the department she called on my as she told me she was calling police. *** *** **** ****** ***** ** ****** ********** ****** ***** ** **** ** ** ********* Thanks*
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    Customer Reviews

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