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            • Gravid

              2 - 3600B Laird Rd Mississauga, ON L5L 6A7

            Business ProfileGravid

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            Contact Information

            2 - 3600B Laird Rd

            Mississauga, ON L5L 6A7

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            Customer Reviews

            1/5

            Average of 8 Customer Reviews

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            Customer Complaints

            27 complaints closed in last 3 years

            3 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Overview

            CCH Inc. is a Toronto based wellness company, focussing on therapeutic devices and modalities to help people relieve pain, sleep well and maintain optimal health.

            Business Details

            Location of This Business
            2 - 3600B Laird Rd, Mississauga, ON L5L 6A7
            Email this Business
            BBB File Opened:
            20/3/2019
            Business Management
            • Mr. Fahd Javed, Owner
            Contact Information

            Principal

            • Mr. Omar Shahban, Owner

            Customer Contact

            • Mr. Omar Shahban, Owner
            • Mr. Fahd Javed, Owner
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            27 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/07/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered July 1 2023. Ordered breeze queen size sheets with a free sleep mask from Gravid Canada. Total cost with tax $155.68 Canadian. Got order summery same day. July 3rd got tracking number from *********. July 6th order just says shipping label created with no updates. July 6th phoned ********* they say package has not been picked up and to phone merchant. I can’t phone merchant as they do post a phone number on website, tried the on line customer service chat for a period of time several times during the day with no response. Emailed Gravid with no response or satisfaction.
            Read 26 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kel K.

            06/04/2024

            Zip broke. Customer service response “ Thanks for reaching out, I'm really sorry to read about your experience. At this point, we recommend that you contact a seamstress so they can fix the zipper head.” Unacceptable for such an expensive product.
            Read 7 More Customer Reviews

            Local BBB

            BBB Serving Central Ontario

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