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Business Profile

Food Delivery

Revive Superfoods

This business is NOT BBB Accredited.

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53 Customer Reviews

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  • Brett F

    08/12/2024

    You can sign up online, but must call to cancel. Cancelling your subscription is made very difficult. A ********** *** ********* business model for something that never needed to be a recurring subscription in the first place. ***** ** ****

  • Joy S

    12/10/2024

    *** ******* hurricane Milton hit and I requested refund before package was sent so I can afford shelter, food & gas. Yet they are only offering credits. I requested same day as charged

  • Josh S

    30/09/2024

    The shakes are good but ******* *** **** ******** ******* **** *** ********** *******. I canceled my acct on August 28th and got billed again on September 28th so I called and was told there's nothing they can do. The order hadn't shipped and wouldn't for 2 days but they wouldn't refund me or stop the order. BUT they could hold the order and ship it another time...you can stop the order to do that but you can't stop it and refund the money when it was your mistake my acct wasn't deactivated. Terrible customer service!

  • mandy g

    25/07/2024

    I had subscribed years ago and got my one box, while I thought they were ok I did find it very bulky. I didn’t have room in my freezer and had skipped the deliveries faithfully for ages. Then one day I went to log in and it said my account didn’t exist. So I had assumed they deactivated my account since it had been well over a year of skipping. Imagine my surprise when my card got charged and a box that I had no room for showed up. I reached out to their customer service because I didn’t know how I could get charged and a shipment when my account showed it didn’t exist. They were only willing to cancel my account but had no explanation of how it happened and wouldn’t refund despite the fact I had no way to skip. Now it’s been another year and despite unsubscribing from their mailing list I get promotional emails from them multiple times a month. They won’t take me off their mailing list.

  • Carrie L

    18/07/2024

    HORRIBLE experience! ** *** ***** **** **** ******** They are not clear up front that you are on an automatic order. The shipping process was a nightmare and I did not receive the smoothies. They charged my **** 3 times when I only approved the first order. You get the complete RUN AROUND when youn contact their customer service. They also erase all negative comments on ******** so others cannot see what they are doing!! **** ******** *** ***** *** **** ******** ******

  • Catherine K

    10/07/2024

    ***** *** ** *** ******** ******** ********* **** *********** ** ******* They make it nearly impossible to cancel, had a late delivery, ****** ** ***** **** ******* ********* All around an awful experience. I know I skipped several weeks yet one was sent. ********** ** *** ******** **** ***** To date haven’t even been able to try a smoothie, yet I have been billed three times.

  • Marcy B

    21/06/2024

    ******** ******** ******** Box came delayed, dry ice did not last. All products were unfrozen and warm. I sent pictures of 1 of the smoothies, the deflated dry ice bag. I requested a refund to my credit card - as I deactivated my account as I no longer wanted this. The price is too much for an unfilled cup of fruit. I can buy a frozen bag of assorted fruit or individual fruit for the smoothie, and add additional items I already have at home (protein powder, coconut, etc.) for $10.00 - each smoothie is just about that amount. They will not fund my credit card, they want to send me a replacement box. I DO NOT want a replacement, I want my money back **** **** *****

  • Heather D

    12/06/2024

    **** ******** ** ********** ******** As per any subscription service you have the ability to skip weeks of delivery. On several occasions now I have woken up to emails that my order has shipped when I have skipped weeks. I go into my account and somehow the next few weeks have been skipped except for this one week. Explain how I would skip several weeks and miss one before it?? ********* *** ********** ******* ******** ********* ***** ** ***** Then to cancel your subscription you go through several prompts and then it provides you a phone number to call even you though can speak to costumer service via email. Ridiculous!

  • Rob F

    22/05/2024

    I got a email saying to reply back for 50% off a box. (I was a customer 2 years prior) By them sending you an email automatically allows them to reopen your account and charge your card. I did call and they said they would escalate my concern and to “carry my phone around with me all day” They did not call. My card is still charged And I have an expensive box coming to my house AND I DONT EVEN KNOW WHATS IN IT. The products are decent but you can get the same thing from other company’s that care about customer service. ** ********* 

  • holly m

    22/04/2024

    They did not say when I placed my original order I would be charged weekly. extremely difficult and almost sneaky process to cancel. NOT good business practice. I placed a order and within a hour called to cancel after I realized how sneaky they were, and they refused my refund. *****

Customer Review Rating

2.08/5

Average of 53 Customer Reviews

Contact Information

1880 Bonhill Rd

Mississauga, ON L5T 1C4

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BBB Rating & Accreditation

F

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