Business ProfileforQuestrade Inc

Requested wire transfer from Questrade account to my bank account they’re sending margin calls to stall transferring my money. See my email to Questrade attached. Dear Questrade, This is the 3rd margin call you have sent me. You don’t seem to understand what a margin call is or it’s another tactic to delay wiring my money to my bank account as requested some 7 days ago. I didn’t buy any stocks on margin in my account, nor do I have any stocks in this account. I do have about $10,700.00 in cash in my account. You state that serving your clients is your top priority, that does not seem to apply in my case. I urgently need this money. *** *** ******* ** * *** ** ****** *** ********  Why are you not wring my money as requested? Below is a detailed explanation what a margin account is: “As discussed in Meeting the requirements for margin trading, ***** Rule 4210 requires that you maintain a minimum of 25% equity in your margin account at all times. In practice, however, most brokerage firms have stricter requirements that demand you maintain at least 30% equity—and in some cases—significantly more. These equity requirements can change at any time, particularly during periods of extreme market volatility. Therefore, it's important to remain vigilant at all times by closely monitoring the equity levels in your margin account. When using stock that you own as collateral for a margin loan, the value of your collateral fluctuates as the stock price rises or falls. But your margin loan balance remains the same or grows larger as monthly interest accrues. If the equity in your account falls below your broker's required minimum, your account will be issued a margin call”Thanks