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Find a Location

ERG 24/7 Emergency Services has 1 locations, listed below.

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    Business ProfileforERG 24/7 Emergency Services

    Emergency

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2275 Lake Shore Blvd W, Toronto ON, ON M8V 3Y3
    BBB File Opened:
    18/1/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    18/01/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I purchased a new dishwasher and needed the outlet it plugs into changed. I called three different companies. The third place I called was called **** ************. I spoke to the girl who mumbled the answering of the phone and I repeatedly ask her to slow down. She told me it was 60 dollars to make the appointment plus labour. So I said I need an outlet changed is all and asked for an estimate. She said labour is based on time spent and the work they do, so she cant give an exact estimate but shouldn't be that much. A gentlemen showed up and was very nice. He changed my outlet and told me they were 10 dollars. He was at my condo for a total of 20 minutes. When he completed chaging the outlet, He called to get the price and it was 729.00. I immediately start crying and saying how is 20 minutes of changing a 10 dollar outlet 729.00? She ignored me and asked how Ill be paying. The electrician on site felt bad and tried to chime in, " I really wasn't here for long" and she advised him he cant leave until he gets my payment. It was a *********** situation and hesitantly I e-transferred the money in tears. There is a few things, If I saw that it was an emergency service, I'm aware they increase the price tremendously and would have never booked with them. This was NOT an emergency service I needed. However it wasn't until I got the receipt AFTER PAYING that it showed, ' 247 emergency service and Not **** ************* Also, 20 mins of work in now way is 729.00. This place is a well oiled **** and people need to be aware. ***** *** **** **** ****** ****** **** *** ** ***** ***** ***** *** ** *** **** ** ** *** ***** ******** *** *** **** ******* ** ******** ******** **** ********* ** **** **** ********

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Paul N

    1 star

    29/05/2024

    ***** ****. Asked for a quote to install a dishwasher, the repairman said he could do it immediately and head office would deal with the price. I already had some quotes in the 200-250 range. He came back- with a PLUMBER to do the pipes (utterly unnecessary) and the machine was set up in about 30 minutes. For some bizarre reason, head office could not call me on my phone (!!!) so I spoke to a women on his phone - the bill was $770. I refused to pay, told them to pull it all apart and take their gear home. See you in small claims court. Then I started getting calls- ALWAYS A PRIVATE #!!!! The price went from 770 to 380 to 280. ** *** ** ******** **** **** *************

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