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Business Profile

Meal Prep

HelloFresh Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meal Prep.

About

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.

About This Business

Subscription service for meal kits, certain add-on food, snack and/or other ready-to-eat products that may be ordered online by consumers

Years in Business: 10

Business Details

BBB File Opened:
25/1/2018
Business Started:
15/3/2016
Business Management:
Sarah Hobbs, Senior Manager

Additional Contact Information

Customer Contacts
Sarah Hobbs, Senior Manager
Additional Phone Numbers
Other Phone: (866) 272-7002

Additional Information

Business Categories
Meal Prep, Food Industry

Latest Reviews

  • Ash B

    "A deal showed up, I clicked it which reactivated my account and showed I didn't qualify for the deal, then I see a charge for 62 dollars for two meals I did not approve or order.I spoke to customer service in which they said we can refund your account as a credit, though I asked to have my account deleted." ... Read full review

  • Amanda T

    "Im literally so annoyed with this company. They are so not flexible, they sound like robots and so not understanding." ... Read full review

  • Julie D

    "Canceled my subscription and 3 months later they charged a card that was EXPIRED and CANCELED yet somehow the charge went onto my new credit card! They refused to refund my money." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.