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Search Results (101041)

Online Purchase - Online Purchase

I ordered on November 2nd and they told me it shipped out November 9th… as the days went on USPS said the item never made it there to be shipped. I contacted the business and they offered to still send it but I declined being I needed it for a specific event on November 15. I paid for 2-day ground shipping so it should’ve made it to me between November 12-13. I was told they made a mistake confusing my order with someone else’s. They tried to tell me due to processing time I couldn’t request a refund but I disagreed because it was there error saying it shipped. Now they’re giving me the run around on a refund. Their website does not specifically state any of this. They have kicked back my refund twice so far.

Dollars Lost: $42.71

Atlanta, GA

Date Reported: November 19, 2025

Business Name Used: Orphic Beauty Official

Online Purchase

This is a craft website where you order an introductory box of products for $34 to see if you like. It was dollar store items… I cancelled the subscription. They send an email they are getting my box ready. I sent another email saying I cancelled. Days later another email says the box was sent and they charge my credit card for $85 I sent numerous emails to them and then they say I have to pay for shipping or they will give you 20% off but they recommend the 20% off because it’s cheaper than international shipping. My bank couldn’t reverse the charge. I sent numerous emails to them and ask them for their address to return the box .. They stop responding to all emails. There was numerous emails sent requesting their address. I cannot locate it any where ! I sent a couple of more emails requesting the 20% off and they still won’t respond ! I have no idea where this company is located ! They refuse to provide any information ! I advised them they did not have authorization to charge my card several times but they did !

Dollars Lost: $85

Unknown

Date Reported: November 19, 2025

Business Name Used: MYCRAFT Joy

CryptoCurrency - CrytoCurrency

Mark Johnson or whomever ran a scheme where if you invest $600-$1500 you would make money on a trading site called Optimus Prime in which he would give trading signals on telegram. He would strictly enforce you to get more members under you so you could make more money . He recently switched it to an AP called AAC Chat in which he had you put your phone in developer mode claiming he had invested $500, 000 into the AP to make things more secure and safe. He recently shut down Optimus Prime and changed his name to XAEL-A1 and contacted the team with promises of starting a new platform because Optimus Prime had shut down. Whoever it is running this is a big time scammer for sure. Don’t fall for this crypto scam !!

Dollars Lost: $1500

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Apex Alliance Club

Other - Collection attorneys USA

A debt collection agency had gotten in touch with me to settle a payment. I paid $550 and was told that the invoice email would be sent to me. I have not gotten the email showing proof and keep getting the run around as far as “the person who emails just came in the office” or “by the end of the business day again”. They were quick to hang up on me when I was requesting to stay on the line

Dollars Lost: $550

Hudson, OH- 44236

Date Reported: November 19, 2025

Business Name Used: Collection attorneys USA llc

Online Purchase - Cotosen.com

claims to sell High Quality Brands with material such as suede and wool. In my case it was supposed to be a wool lined Carhartt jacket. After 30 days no product has arrived, after 14 days emailed Cotosen.com for Refund as well as reaching out to "support" via filling out thier site support form for assistance. I was never contacted or recieved notification from "Cotosen". No Phone number for customer support or website is listed. Cotosen apppears to be doing bussiness from Hong Kong,(pic:referenced below) but you can find them in our US Amazon marketplace as well. Another problem is now that im aware of Cotosen and their scamming bussiness practices, I am seeing sponsored Ads in Google and in Gmail for Cotosen.com , further providing the appearance of lagitamecy. Another, I was not aware I was purchasing from anywhere other than here in the U.S. until roughly 7 days after the purchase when I started to notice some red flags with the transaction. In the reviews that are available customers are experiencing similar events as mine but some are saying a product was delivered but completely different then stated and of extremely low quality with no Carhartt brand identifiers. Note: when uploading an attachment to this BBB, only ONE 5mb attachment can be uploaded. More uploading capacity could help broaden investigation and increase the transfer of files.

Dollars Lost: $68.99

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Cotosen.com

Credit Cards - Credit Cards

They call 20 times a day with the same message, spoofed numbers.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: “Personal loan processing” no company name given. “Josh”

Employment - Kelly services

Hi, I'm a recruiter at Kelly Services (US) , my name is Lesley. Your background and resume have been recommended by multiple online recruitment agencies. Therefore, we would like to offer you a great remote online part-time job to help update app store data, increase app views and downloads, and provide you with free training. Flexible part-time and full-time work, allowing you to work 60 to 90 minutes a day, 4 days a week, and earn extra income on weekends. You can work anytime and anywhere according to your schedule and earn 250 to 500 a day. The basic salary is 1,000 per 4 days of work. Paid annual leave: In addition to maternity leave, paternity leave and other statutory holidays, ordinary employees also enjoy 15-20 days of paid annual leave. The company currently has 50 vacancies, if you want to join us, please send a text message to 2138039891 for more information (Note: You must be at least 25 years old)

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Kelly services

Employment

Received a text from the provided email about a job opportunity. The text was posing as Robert Half recruiting agency offering a position ranging from $150-$300 per day for 90 mins/day at 4 days per week.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Robert Half

Government Agency Imposter

Input all of my personal information and submitted my application! I requested a cancellation within 10 minutes of submitting! Sent an email to the appropriate email listed on their website! It clearly states that refunds are accepted if contacted within three days of submitting application! The following morning I received an email at 825 am saying they could not cancel or issue a refund because a shipping label had been created through fed ex… at 925 I received a tracking number from fedex saying the label was created! They refused to acknowledge that I had requested to cancel within 10 minutes of submitting and then stating it was too late since they had processed and created a shipping label before their emails were checked! United passport services! Do not use their services as they are completely unethical in how they run their business

Dollars Lost: $200

San Jose, CA

Date Reported: November 19, 2025

Business Name Used: United Passport

Phishing - Phishing

I was viewing my emails when up popped this message from Apple stating someone tried using my Apple account for $549.99 days and if it was not me to call 833-770-3088. I called the number and this guy answered said he was “Apple Support” that he will look into it & to hold on. He came back to tell me he could get it back. And from there I dealt with this guy for 4 weeks and I had to keep purchasing Apple Gift Cards or EBay Gift Cards, take pictures front and back and send to him so he can get me my money back. I kept questioning him why am I paying to get my money back. Apple was supposed to give me money for all my troubles ($30,000.00 in 4 checks) and now wants $1,000.00 to mail the checks to me. If I don’t the money will sit there until I send the $1,000.00.

Dollars Lost: $10000

I Dont Know

Date Reported: November 19, 2025

Business Name Used: Apple Support IMPOSTER

Online Purchase - Online Purchase Scam

I lost 500$ to a Carlson Hernandez who has a site on Facebook called Carlson Hernandez Auto Sales cheap and unwanted cars for sale under $1000 he has a G-mail account ([email protected]) I never used it should have any way I wanted a truck he had it was a 1965 chevy K10 Silverado 4x4 4 speed for 1200$ Contacted him he wanted 200$ down and 150 a month and told me he would deliver to Arkansas. Then i got a message on my phone a 214-251-3143 wanting 500$ to bring me the Truck with a Tracking number from a Cargo trade Express LTD out of Texas payment by Cash App or gift Cards i contacted Hernandez he said it was for insurance and I would get it back I told him no you told me the 200$ down payment would be for delivery after some conversations on FB Messenger and Texting he said he would bring it himself and I needed to pay 300$ for insurance and i would get that back Told him if i was going to get it back put it toward the balance of the truck and i would owe him 700$ He agreed and yesterday i got a message from him wanting 399$ for a city permit that's when i told him to keep the truck and send me 500$ back and my wife told me from day one it was a scam but I trusted the guy I could go on and on 99% of all this is in writing on my phone

Dollars Lost: $5

Meeker, OK- 74855

Date Reported: November 19, 2025

Business Name Used: Carlson Hernandez Auto Sales cheap and unwanted cars for sale under 1000

Phishing

Got sent a letter in the mail with no sender information. Inside, the top said: "MOTOR VEHICLE NOTIFICATION, Vehicle Service Division." It listed my name, and the make and model of my car. The letter read: "This letter is to inform you that the coverage on your [CAR MAKE AND MODEL] may be expiring or may have already expired. Please contact 1-888-535-0247 today to get your coverage up to date. Without coverage in place, you are at risk of being financially liable for any and all repairs. However, you still may have time left to activate coverage on your vehicle before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements. We reserve the right to revoke your eligibility for service coverage after 5 days. Call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU 1-888-535-0247." It then gave a "Respond by" date set less than a week after I received the mail, and listed that same phone number again along with hours of operation in CST. Below that was a "Registration fee voucher", which looked strangely like a check and had my name, address, and "$199" listed on it. There was no clear identification of the sender except for the phone number.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Motor Vehicle Notification Vehicle Service Division

Employment - Employment Offer - Reshipping Scam

I was emailed about a something that sounded like a position I applied for on indeed, but it was scant on details. They were asking for my availability to set up an interview, so I explained what times I’m free. Two days later I get this email: ——— Hello, Greetings from FLORA PROVISION INC HR Department! We invite you to take the position of Delivery Representative in your area. Delivery Representative is a starting work-from-home position. Once employed as a Delivery Representative, you will remotely conduct deliveries and shipments for FLORA PROVISION INC short-term storage and other solutions for individuals and companies that employ FLORA PROVISION INC services as a means of smooth and secure crowd-sourcing distribution and storage system, both domestically and internationally. Benefits: Please consider the following career advantages: Distribution and/or Warehousing experience is welcome but NOT REQUIRED; PAID TRAINING is provided, All tasks completed within the training are paid at the regular rate; Easy-to-use DASHBOARD where you can manage all of your tasks, correspondence and training information, with our team always in touch and ready to assist; FLEXIBLE SCHEDULE that you can manage by yourself (15-20 hours a week) and work remotely from anywhere in the United States; Prepare and conduct task shipments through FedEx, UPS, USPS, DHL and other major postal services: Provide confirmation paperwork such as Invoices and Receipts for each delivery and shipment; Communicate with postal services in cases when it is necessary to ensure correct delivery; Communicate with your Supervisor for the purposes of work; Maintain high performance to secure bonuses and promotion opportunities. HOW TO APPLY: Submit the Application for Employment Form on our website: https://cp.floraprovision.us/application Be in touch by phone and e-mail and expect our HR Team to contact you for the interview and employment confirmation. All Applications are answered within 1 business day. We provide equal opportunities for everyone. ——— Completely unrelated to setting up and interview and describing a different position and a completely different email address. I disengaged and reported it.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Flora Provision Inc.

Phishing - Loan Scam

I continuously receive phone calls despite selecting the option to be removed from their call list about a loan that I did NOT apply for. It gives a number for me to call a loan officer back. They are calling 5-6 times a day some times back to back.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Ridgegate Financial

Worthless Problem-solving Service - US Passport Hub

I asked for a refund immediately after I realized it was not the US STate Department. Then I got this: Dear **** *******, Thank you for contacting us. We confirm that your request has been reviewed and the refund has been approved. The amount of your application has been refunded directly to the same credit/debit card used, and no further action is required. Please note that this process can take up to 10 business days to be completed, depending on your bank. Please be informed that we are a private company not linked to the U.S. Government that offers assistance in filling out passport application forms. We are fully committed to our services and customer satisfaction. Our easy-to-use platform provides simplified U.S. passport form solutions to support an effective passport application process. We charge a fee for our services and provide customer assistance and support throughout the process of completing your U.S. passport application. We remain at your disposal for any further questions or assistance you may need. Kind regards, Customer Service Department And then they only refunded 48.00 and got this: Dear **** ******* **** *******, Thank you for contacting us. ? We understand your frustration and appreciate the opportunity to clarify. Our website clearly states before payment that we are a third-party document preparation service and not affiliated with the U.S. Department of State. Our service fee covers the preparation and support for the passport application documents, which are made available shortly after an order is placed. Your partial refund was processed in accordance with our current refund policy, which applies to all purchases made under the same terms. We regret that we cannot issue an additional refund, as the service was provided as described. We respect your right to share feedback, and we assure you that all payments were handled securely and transparently. We hope the above has been of assistance and clarifying. Best regards, Customer Service Department - I have tried to call (got hung up on) and there is no address or place to speak to a person.

Dollars Lost: $148

Unknown Location

Date Reported: November 19, 2025

Business Name Used: US Passport Hub

Online Purchase - Chatbox

Chatbox is advertising when you search for Chatgpt. The site looks very similar and even the sign up screens look the same. I thought I had maybe not hit send on my recent purchase of Chatgpt or something went wrong so I signed up again, but it was not CHATGPT its this Chatbox thing. I cancelled next day when I figured it out and my credit card payment is still pending, but they are basically saying I have service for the next year and it is cancelled otherwise. So that's not a refund. I can only contact via email and the site has no other info on the company. Some people are calling it a scam. How do I get my $$ back. I am afraid to use it.

Dollars Lost: $106.47

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Chatbox

Online Purchase - Online Purchase scam

Ordered some Dewalt batteries, suggested pay method was Pay pal or pay with card. It would not allow me to pay through Paypal, though I had made some purchases earlier that day for Christmas gifts. Since this was for my son's business, I chose to pay with card. The total was 170.81 but it would only allow me to pay 70.00. I do have a transaction number for that amount. It will not allow me to complete any further payment. This was done on 10-12-25. When I go to track this order, it shows as payment not complete, again will not allow me to complete the payment amount. There is no phone number listed on this web site. I have tried to reach out to them via the support email with my order number and am waiting for a response. I still have not received any of the 4 batteries that I ordered.

Dollars Lost: $70

Charlotte, NC- 28208

Date Reported: November 19, 2025

Business Name Used: Antsll.com

Employment

I received a text message from (472)274-6267 at 4:30am that was sent to a large group of people, all but one having the same area code as myself that read as follows - Hi, I’m Evelyn Marie from Lionsgate. We’re excited to offer you a part-time remote position where you’ll help our merchants boost their online visibility. ? Work hours: 60–90 minutes a day, 4 days a week ?? Daily pay: 230–480 ? Guaranteed payout: 1,000 every 4 working days ?? Optional weekend projects available for extra income ?? Work from anywhere — set your own schedule ?? Benefits: Paid holidays + 15 days of vacation ?? Only 5 spots left. Applicants must be 25 or older. Text 17753368738 for more details if you're interested!

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Lionsgate

Employment - Imposter

I got a text message from 8180.25784025, Labeled as 830424 “ Hi, this is Grace from Amazon Recruiting. We came across your profile and think you could be a great fit for a part-time remote role. The position involves supporting Amazon merchants with product updates to improve visibility. • Flexible hours: 60–90 minutes/day, 4 days a week • Pay: 250–500 per day (base 1,000 per 4 working days) • Benefits: Free training + 15–20 days paid vacation annually Currently, we have 20 openings. If you’re interested and 25 or older, please text 12679399553 for details.”

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Amazon- Imposter

Advance Fee Loan - Ridgegate Financial / impostor

I get at least 10 calls per day from “Ridgegate Financial.” I have used the option provided to be removed from their call list. They continue to call. The story is that they’re calling about a personal loan offer that I applied for. I have no applied for a loan. I have asked to be put through to agents multiple times and told them to stop calling. They still call. According to Ridgegate, this is a scam robo call.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Ridgegate Financial / impostor

Advance Fee Loan - Personal loan processing

I have been called daily from multiple phone numbers with the same voicemail stating that my loan application for $68,000 is in the final steps. All I need to do is press 1 to speak to the under writing team. There is no information of the name of the company. It comes from a different phone number every day for at least 3 months now. I have not applied for a loan.

Dollars Lost: $0.0

Date Reported: November 19, 2025

Business Name Used: Personal loan processing

Advance Fee Loan

Multiple calls all day everyday claiming they are following up for loan consolidation when I have never inquired about such things.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Ridgegate Financial

Phishing - Settlement

message one: [Full Name of person targeted], the deadline for your settlement has expired. Call our office at 844-587-6339 for your Acct: MB3008091. Reply STOP to opt-out. two days later, message two: [Full Name of person targeted], your settlement offer is null & void. Account balance is overdue. Call 844-587-6339 for reinstatement. Text STOP to opt-out. two days later message three: [First name of person targeted], your account is over 30 days past due. Contact our office at 844-607-9115. Please refer to account: MB3008091 to make payment. Text STOP to opt-out.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Unknown

Online Purchase

It was on Facebook. It appeared to be the business Love and Faith which I've dealt with many times. It was close out prices. So I ordered several items. I became suspicious when it took more than 10 days to receive my product. I looked at the tracker and it said the product was coming from China and was in transit. I checked back a few days later and it said it was at the Purdy terminal. Purdy MO has no terminal. I wrote them and told them I wanted my product by Monday. The tracker show that on Monday the package was delivered, but it was not! I contacted them and explained that I had not received the package. They apologize and said they would expedite a new shipment that I would receive within 10 to 14 days that was three weeks ago still no product and they have quit responding to my emails.

Dollars Lost: $40

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Chicmelo

Employment

I was reached out to regarding a pharmaceutical sales rep role. They have a very fake website and it resembles another scam I have seen. The body of the email is below. *********; We received your resume as a potential new hire for one of our many Pharmaceutical Sales Rep openings and inquiring to see if you any interest in moving forward with us. At Paragon Health you will find opportunities to work in a dynamic, fast-paced sales environment. *********, if we both decide that this position is a good fit and you become one of our Pharmaceutical Sales Representatives your sales days will contain running a CRM system to reach out to physicians daily plus visiting 2 - 5 physician accounts daily with purpose influencing their prescription and therapy practices which will then positively affect patient's lives. We have added 2 innovative products (Alzheimer's & Neurology) that will be new to most physicians you will visit. With these 2 new products we are adding Pharmaceutical Reps in local territories across the country. You can review the complete Job Description and Pre-Requisites here on our website at: https://paragontechusa.com/Careers.html. Our Pharmaceutical Reps are well compensated with salary, bonus, commissions and benefit packages for our proven reps so we can grow our product line throughout the country. We are starting to schedule interviews next week so review the Job Description / Pre-Requisites and let me know if you are still interested in moving forward. You can email me back that you are interested and please let me what particular day and time during the week might be the best for you. Thank you for your interest *********, I look forward to hearing from you soon. Sincerely, Kyle Kenneth - Staffing Manager - Pharmaceutical Sales Division Paragon Health - https://paragontechusa.com/ Email - [email protected] (857)626-4198 ex: 711 "Paragon Health provides innovative ancillary products that give healthcare providers insights on individual patient care."

Dollars Lost: $0.0

Boston, MA- 02108

Date Reported: November 19, 2025

Business Name Used: Paragon Health

Employment

Received a job offer, "responsibilities will include, but not be limited to: Receive mail and shipments to your residential address Inspect a product’s condition, check it for defects and damage Fill out forms and other electronic documents as instructed (you will receive an email with detailed instructions for each package) Pack packages if necessary; Ship out the packages via UPS, FedEx, or USPS; Send daily or weekly reports to your online dashboard (Smart Panel). fixed salary is $3200 for the whole probation period + bonuses for processing more packages at busier times afterwards. Please note that you will receive this payment in 30 calendar days once your first package is reshipped, being paid $800 a week each Friday further on."

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Pathway Passage LLC

Online Purchase

The scam was advertised on TikTok for eight sweatsuit set for $25, I ordered two sets and express two day shipping. It has been over a month and I haven’t received anything. I discovered that the tracking numbers are fake.

Dollars Lost: $58

Unknown Location

Date Reported: November 19, 2025

Business Name Used: CHICWRYZ

Investment - Direction Media

Ysdir is a scam. Stay away. They made me pay 100$ to unblock my account with they locked. Right before they had to pay me and that day everyone had a password account

Dollars Lost: $700

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Direction Media

Employment - Arhaus Impostor

I received a msg about job offer. I accepted. They provided me training on this fake website and gave me bonus $22. After training they ask me to deposit $50 in Company's account via Kraken app and got all my details through this app. Than gave me tasks on that website to complete. 1st day they show me my income that was $75 but i couldn't withdraw it. 2nd day they gave me another task and ask me to deposit $147 dollets and said that i'll get the ×18 commission. I deposted. Then they said if i want to withdraw my 2 days income, i have to pay $800 more... than i realized that i have lost my money

Dollars Lost: $150

ON-

Date Reported: November 19, 2025

Business Name Used: Arhaus

Employment

Heads up: Instant messaging has quickly become one of the most popular forms of communication, and its use in the hiring process can offer many advantages for our business. Instant messaging interviews offer an added layer of privacy and security for me, the interviewer, and you, the candidate. Since texts/Messages are only visible on the sender’s device, we can rest assured that conversations with potential employees remain confidential. We can get instant feedback on what they have sent by using instant messages to communicate with applicants. This allows candidates to make adjustments as needed, ensuring that their message is effective and well-received. Let's get started! My name is Mr. Spencer Bruington. I am the Hiring Manager for SOC Prime. I'll give you a quick overview of the full job description, company services, and interview questionnaire. I have a business administration, technical recruiting, and human resources background. Briefly introduce yourself, indicating your full name and location. SOC Prime Boston, MA 02116 We are currently looking for a 12 hard-working team to work for us from home as the working hours are flexible. (NOTE THAT) As soon as you are confirmed qualified, The company will provide you with complete office equipment to set up a mini office at home/ renting office space outside of your home. Being physically located at home enables you to find a better balance between career goals and family life. Spending more time with family generally makes employees happier, which contributes to a reduction in stress and an increase in job satisfaction. The working hours are flexible and the pay is $39 per hour during full working hours and the training is $18 per hour and will be receiving your payment weekly via check/Direct deposit is also available to work 30 to 40 hours weekly, if you are employed you are going to be working as a full employee and not an independent contractor.

Dollars Lost: $0.0

Boston, MA- 02116

Date Reported: November 19, 2025

Business Name Used: N/A

Tech Support - Apple Impostor

My I pad had msg of potential fraud. Call number to check Apple acct. Had me on phone 3 days purchasing gift card to see if I would receive email where I had been charged thru Amazon or Walmart. On phone for 2 hrs at a time . After three days charges had posted so I reported to my credit card and they shut card down so I didn’t get more charges. I didn’t realize I was being hacked.

Dollars Lost: $950

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Apple

Online Purchase - Online Purchase

My husband saw an ad on Facebook for a stainless steel cat drinking fountain. The ad directed us to the website tryvitalsip.com. We both thought it was a good deal, so I placed the order for the fountain, 16 months of filters, $4.95 for shipping protection against damage or loss, and $19.95 for lifetime replacement pumps on November 16th, 2025. I thought I got a confirmation email, but when I looked for it two days later, I couldn't find it. It was not in my inbox, trash, or spam folders. I thought the fountain would be delivered on November 18th, 2025, but after not finding the confirmation email, I went back to the website and sent an email through their interface to ask when my order would ship. I have received no response, but it has been less than 24 hours. However, I did some research and discovered that it is most likely a scam. I am following my bank's directions and reporting it here so others won't get caught up like we did. My bank told me to go back to the website and send another email requesting the cancellation of my order and a refund, which I have done. Please do your due diligence when looking at ads on Facebook. Most of them are NOT legit. Research before you buy, and save yourself the hassle that my husband and I are now going through.

BBB Notes as provided by the FBI:

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cybercrime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

Dollars Lost: $214.88

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Vital Sip

Online Purchase - YH Shop GGV Lab

Purchased what I believed were "Kind Patches" on Oct. 26, 2025. Advertisement claimed fast delivery. Contacted seller via PayPal app, responses seemed automated claiming that the product was being delivered, nothing ever showed up, the seller sent tracking numbers that didn't work, and appeared to be in another country, which was not advertised. I stopped clicking the "tracking number" that they repeatedly sent. Had the advertisement on social media indicated the seller was in another country, I would not have placed the order. The seller claimed that the order would arrive and would require a signature. No delivery ever arrived requiring a signature, no product was delivered, no attempted delivery for my signature. The seller kept using the same "automated" responses to my many messages stating "it's on the way". The seller eventually claimed the product was delivered on November 10, 2025 and signed for. I was home all day and night and no delivery was attempted, no delivery requiring a signature was attempted, just NO DELIVERY. I requested a full refund immediately with each of my messages. The seller offered $6, then offered $8. I declined the so-called "refunds" of those amounts. It's pathetic that these people are allowed to advertise on social media that they sell a legitimate product, and not let buyers know they are not in the United States. Please note, I did research and found the legitimate seller of Kind Patches, ordered from them, paid significantly less than YH Shop/GGV Lab is charging, and received the legitimate product within 5 days. YH Shop and GGV Lab should be blocked from ever selling anything without full disclosures about the products they are selling, and they should fully disclose their location and where the products will be shipped from, and guarantee delivery as advertised.

Dollars Lost: $41.93

Unknown Location

Date Reported: November 19, 2025

Business Name Used: YH Shop/ GGV Lab

Other - Oregon Village Imposter

Phone calls from telemarketers on health insurance and Medicare and state benefits that deserve but I don’t have the insurance. I get 30 to 50 calls a day sometimes I get two of them calling at the same time. What can I do to stop this.

Dollars Lost: $0.0

Oregon, OH- 43616

Date Reported: November 19, 2025

Business Name Used: Oregon Village Co LLC

Phishing

I have been getting several calls a day, everyday from several numbers including 833-991-7413, 888-593-0212, 866-815-5698, 877-344-3746, 888-4672977, 844-453-9960, I continually block the numbers but, I still receive calls from new numbers. If I don't answer the call directly, a voicemail message tells me there is a new loan offer of $55,000 with a monthly payment of $400, and to call back at 934-947-9605. I called this number once and asked to remove from their list, but I keep getting calls.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Ridgegate Financial - IMPOSTER

Phishing - CFM

Came as text and was asking for me to call 866-448-3809 regarding a file number and that they sent paperwork over 30 days ago. I have never received any mail from this supposed company

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: CFM

Phishing - Ridgegate Financial

This company spam calls me at least ten times a day. Enough is enough!

Dollars Lost: $0.0

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Ridgegate Financial

Online Purchase

I purchased hair removal cream Oct. 9. As of Nov. 19 I still do not have it. It was to be delivered in 10-15 business days. I’ve contacted them twice. The first time I received a response that the product was on its way. The second time no response. They took my money and did not deliver the product.

Dollars Lost: $40

Unknown Location

Date Reported: November 19, 2025

Business Name Used: Botane

Advance Fee Loan - Ridgegate Financial / impostor

This company calls 10+ times a day even after requesting on each call to be put on their do not call list . I have never provided this company with any information or authorized them to contact me. I have no interest in a loan or other financial information. I am tired of being harassed.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Ridgegate Financial / impostor

Debt Collections

Said id’ed by name, address and telephone number. Mentioned citi, capital one and Wells Fargo. Year 2023. Can settle for 3500.00 dollars, or goes to court could be over 4000.00 dollars. Used 731 area code and gave toll free number to call back. I called 833-795-5753 and asked for missing information and I said send correspondence and tell them to come serve me. Hung up. 1 day later called back. No massage or caller ID showed up on caller ID information.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Enterprize

Employment - Employment

At 2:33am, the following text message was sent from (912) 840-4760: "Hi, I'm Evelyn Marie from Lionsgate. We're excited to offer you a part-time remote position where you'll help our merchants boost their online visibility. Work hours: 60-90 minutes a day, 4 days a week Daily pay: 230-480 Guaranteed payout: 1,000 every 4 working days Optional weekend projects available for extra income Work from anywhere - set your own schedule Benefits: Paid holidays + 15 days of vacation Only 5 spots left. Applicants must be 25 or older. Text 17759276471 for more details if you're interested!" The name of the group text is "795725" and included 18 other phone numbers on it, including the originating number.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Lionsgate IMPOSTER

Online Purchase

I had ordered an item, and it did not keep up with the tracking, said it was delivered to my home which was not since I was home for 4 days waiting on it. Keep getting emails that it was delivered but nothing has been done to find the item. It was on a web site for QVC/HSN. The debit card was posted and paid but no delivery was made. I have 20 emails with the company and were no pictures of the delivery either. Keep getting the run around. I went to my bank and made a dispute with them and stopped my card. they have used 3 different names. Homeshoppingus, fancychilling and genialme,laverne ca

Dollars Lost: $62.98

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Homeshoppingus

Phishing - Ridgegate Financial Impostor

This company calls several times a day, then stops for a week and tries again. I'd like to know how to get them to stop!

Dollars Lost: $0.0

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Ridgegate Financial Impostor

Phishing - Ridgegate Financial / impostor

I receive at least 3 to 4 calls a day from the same Ridgegate Financial automated call.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Ridgegate Financial / impostor

Counterfeit Product - Endurox Prime

Purchased six bottles Neurocept based on social media advertisement for $312.38 to improve cognitive health based on claimed promotion by Dr. Sanjay Gupta (recognized expert in this field.) Received the six bottles by mail, but at that same time found that the endorsement by Gupta was AI generated and disclaimed by him in a separate UTube notification. Now know that the BBB has also reported this scam. We attempted to contact Endurox Prime by phone and email to return the six unopened bottles and get a refund, but they have not responded to our requests.

Dollars Lost: $312.38

Aurora, CO- 80011

Date Reported: November 18, 2025

Business Name Used: Endurox Prime

Online Purchase

Found this online auto auction sponsored ad on FB marketplace, the link took me to their direct website. After some research, they looked like a legit company, no red flags stood out, no negative google searches, etc. I placed a bid on one of their repossessed autos on auction. I won the bid, I was contacted via phone and confirmed the winning bid price, vehicle info and my contact info. I received an emailed invoice with wire transfer info and was told once payment was made I would receive shipping info. I submitted the wire and sent them a confirmation letter. I received a Bill of Lading the next business day and was told there would be a 7-14 day waiting period for the lien-holder to release the title and provide me with a bill of sale. There were multiple emails exchanged explaining the details - no obvious red flags. A day before the car was scheduled to be delivered I attempted to contact the company and confirm the delivery details only to find out all of their phone numbers had been disconnected and no response from their email address I previously used. Their website was still active but no open auctions available. I googled their name again but now there was a full page of info stating it was a scam. I immediately did a deep research on the company name I sent the wire to and couldn’t find any available contact info. That company “United Repo Autos, Inc.” is using a registered agent as their physical and mailing addresses. This “registered agent” is a landmark for thousands of companies. I have been unable to find any phone numbers or email addresses for this company. The recipient’s bank has been contacted by my bank to see if funds can be revoked - no luck thus far.

Dollars Lost: $29960

Charlotte, NC- 28203

Date Reported: November 18, 2025

Business Name Used: EPulse Auto Repo LLC

Online Purchase

I recently attempted to use justanswer.com for a windows question on Nov. 3, 2025. When signing up the website clearly states that you can try the services and if not happy, cancel with only a $5.00 fee rather than the 48.00 monthly fee. After an online chat with the tech, I had no resolution of my issue. I immediately canceled the "membership" on the same day, in fact with in 2 hours, only to have both the 5.00 and 48.00 charge appear on my credit card on Nov. 6th. I directly contacted their customer service on Nov. 17th and was told that I would not have any additional charges, but the 48.00 was non refundable, and after several emails back and forth, still have no resolution. This company needs to be held accountable for such an underhanded operation and blatantly trying to scam people. I am not someone usually vulnerable to such tactics. This company purposefully misleads consumers.

Dollars Lost: $53

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Justanswer.com

Online Purchase

Received a TikTok Ad for discounted watches. Clicked on the link which showed “real orders and customer reviews. I placed an order through something called STRIPE pay. Received a tracking number for a suspicious site called track718, after 30 days of fake updates and odd times, it said it was delivered. There was no proof of delivery, no real logistics service tracking, and no package anywhere to be found.

Dollars Lost: $244.5

Unknown Location

Date Reported: November 18, 2025

Business Name Used: DavidSW

Employment - Employment - SOC Prime

Hi ****** ********, I’m Ms. Donna Vilchis, Talent Acquisition Specialist at SOC Prime. We’ve reviewed your resume and have forwarded it to our Management Team for potential next steps. Are you available and interested in proceeding with an interview? Please reply YES if you'd like to learn more about the position and interview process.

Dollars Lost: $0.0

Boston, MA

Date Reported: November 18, 2025

Business Name Used: Soc prime

Employment

Scam text originated from the email account noted, not from a phone number. It referenced part-time remote work for companies like Costco and Sam's Club 90 minutes a day with per diem pay rates of $150-300 plus holidays and 15-20 paid vacation days. Supposedly 35 open positions. I do not know if they are trying to take money from people but assume so. I did not send a text message to learn more as prompted. Not about to do that. The number they said to text is 346-503-9666.

Dollars Lost: $0.0

Unknown Location

Date Reported: November 18, 2025

Business Name Used: Robert Half

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