26 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mary T
1 star06/06/2024
As a transporter, we booked a load of classic cars to be hauled from ********, ** to ******, **. Two out of the 3 had to be winched on the trailer. They were picked up on 5/20/24 and delivered on 5/21/24. I did up an invoice and submitted all the proper paperwork as requested, for a 48 hour pay term. My complaint is non-payment, no response to any emails for payment or dispatch, and no return phone call from dispatch for payment. And we never got paid.Do not use this company!!Review from William E
1 star05/17/2024
I arranged with ********************* of G&G Auto Transport to ship my car from ** to **. He promised great service and proper communication throughout the process. On the first date that he promised my car would be picked up, they were a no-show, and then he promised the next day and the day after that, and they were still a no-show. They never picked up the car. When I tried to reach *****, he neither answered his phone, nor did he respond to my voicemail and text messages. These guys are shady and cannot be trusted.Review from Gustavo M
5 stars03/05/2024
Hats off to Jenn.... once again, she saved me from a horrible experience I had with another transporting company who failed to pick up. Hats off to her for being honest and standing by her integrity. Her driver managed to wait on my load and assured that everything was on the loading list. My 5 star goes a long way since her driver managed to catch an incorrect item that was loaded with a less value then what I paid for. Thank you **** and thank you G&G Transport.Review from JJ J
1 star02/13/2024
They fraudulently listed my vehicle without me ever even speaking with them! They cost me $100s more on my transport because of their sketchy practices.Review from Herman G
5 stars10/27/2023
I have no complaints about the business I did with them communication was great and they got my trucker shipped in a timely mannerReview from Mikki R
5 stars08/27/2023
Friendly service and easy to work with. The transport went very smoothly. I made a reservation on a Thursday and the car was picked up on time the next day.Review from Deliany D
5 stars08/15/2023
Trusted company !! The best one , ************************* she is the best ! Very knowledgeable about this business !Review from Marcus L
1 star07/25/2023
Horrible business practices. Lied about about having a transporter to pick my vehicle up which ended up costing me unnecessary money in storage fees instead of just telling me the truth. If I could give them a negative rating I would. ****** will say anything to get you to pay a deposit even if it hasn't been confirmed yet he will lie about it. Stay as far away from this company as possible. RED FLAG??Review from Paul P
5 stars05/04/2023
Had my vehicle ship from ************ to *********, the communication was amazing and everything worked out great, definitely recommendReview from Cheryl P
1 star05/01/2023
Avoid this company, *** had them scheduled for about a month now. On the day of arrival not only did they pull a no show but I couldnt even get in contact with my scheduler point of contact. I contacted three separate people at the company who all said they would find out what was going on and give me a call back. I have already moved and got with another transport company and STILL havent heard anything or gotten a call back from G&G auto transport. I guess it was a blessing in disguise.
Customer Review Rating
Average of 26 Customer Reviews
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