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Find a Location

Brady Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforBrady Chrysler Dodge Jeep Ram

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/5/2019

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Brady Kilmury Chrysler Dodge Jeep Ram is a new and used automotive dealer with an automotive service department.

    Products & Services

    New Vehicles, Used Vehicles, Car Sales, Automotive Services, Automotive Repair, Tune-Ups, Automotive Financing, Brake Service, Wheels, Tire Repair, Tire Sales

    Business Details

    Location of This Business
    5080 Academy Ln, Bessemer, AL 35022-5249
    BBB File Opened:
    2/22/2019
    Years in Business:
    7
    Business Started:
    6/28/2017
    Date of New Ownership:
    6/12/2019
    Business Incorporated:
    3/15/2018
    Accredited Since:
    8/5/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 010614100 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Alabama Department of Revenue

    50 N Ripley St

    Montgomery AL 36130

    (334) 242-1170

    https://www.revenue.alabama.gov/division/motor-vehicle/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CDJR, LLC
    • Brady Kilmury Chrysler Dodge Jeep Ram
    • Brady Kilmury CDJR
    Business Management
    • Mr. David Brady, Managing Owner
    • Mr. Cody Brady, Owner
    Contact Information

    Principal

    • Mr. David Brady, Managing Owner

    Customer Contact

    • Mr. David Brady, Managing Owner
    • Mr. Cody Brady, Owner
    • Ms. Terri Carroll, Controller

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Worst experience ever do not buy a truck here. We went to buy a used Dually truck and I test drove it I could tell something was wrong because it had a shake but the sales rep said it was general shaking lol Im a trucker and I work at a federal bank so I know general shaking cant just tell me anything, my boyfriend also saw it previously had a oil leak and the oil was super burnt so when we got back to the dealership we left to go look at another truck, but we came back and spoke with another agent who helped us they told us they would everything fixed and the shake came from the tires so we were like okay we will give them a another chance we did give them our check to go ahead and secure the car again to fix everything they wanted us to come back the next morning . we had already told them we didnt want it but they didnt want to give us our check back . When we came back the next day they said that nothing was wrong with It we drove it halfway to ********** and it started beeping really loud , shaking and a wrench came up on the dashboard and the car would not go over 60 mph I recorded it all, They had cleared the codes and said nothing was wrong with it but it was ! They had to pick us up from the side of the road THEY drove it back and saw it wasnt going anywhere it had a problem and STILL would not give us our check back they said they cashed the check but MY bank says otherwise .They told my man the truck was his knowing that this truck may need a MOTOR OR TRANSMISSION. I will be going to the dealership today going live . We came back and they said the truck had a programmer where you can choose how fast the truck goes but sneaking to try and buy another one. I will be posting the video of us driving the truck getting stuck on the side of the road . They will not be getting any money from us and I will make sure people have know about this dealership and how they treated us, like we didnt know what we were talking about.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alonzo P

    1 star

    11/16/2023

    We purchased a 2019 Kia ****** on April 15, 2023. Test drove the vehicle and mentioned to the salesman that it has a strange noise coming from the front end. He stated that theres nothing wrong with the vehicle it was all in my head. Against my better judgement I went with it anyway. A week passed after purchasing it and I took it back to have the service department take a look at it due to this strange noise. The technicians informed me that there were bearings and axle issues going on. They ordered parts and kept it for over a month before returning it to me. At that time I left with the vehicle again with what sounded like the same noise. A few months passed and I finally took it to another dealership to find out that the vehicle needed a cv axle. At this point Im fed up with this vehicle and even more frustrated that I was forced to purchase a lemon. Ive been informed that I literally got charged double the amount that this vehicle is worth and its been giving me problems ever since I purchased it. Over the years I have referred several people to Brady to purchase vehicles and I have to admit that it pains me to have been treated like this.

    Local BBB

    BBB Serving Central & South Alabama

    BBB Reports On

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