Business ProfileforRegions Financial Corporation

My experience dealing with Regions bank recently, ****************** misrepresented, a material fact insinuating that my grandson who was with me that day, made comments about investing in crypto currency. When in fact what she did with this lie was an attempt to cover her tracks in her interaction with me and my family. she was unprofessional, rude and victimizing while interacting with me. she used lines of suggestive questioning in an attempt to get me to falsely admit to actions that were not being conducted. When I made her aware, she only became more belligerent and aggressive. My grandson then requested the name of her supervisor, which made her very angry. This is the reason I believe she flagged the account and made those false allegations. To be a distraction against her conduct when dealing with me and my family when we attempted to conduct business at your East point ATL, ** branch location. *********************************** conducted himself similarly to ******************. He accused me of being taken advantage of and scammed (his words), I refuted his assumption. He was steadfast in his pursuit to get a false confession using ****** technique and other bullying tactics. When I explained that I was a part of the trust, he over-talked me and attempted to put words into my mouth. I was very confused as to why he was making certain insinuation. No prior flags were raised until I came to the ****************** which seems to have been placed near low-income neighborhoods. I believe this location stereotyped me for what they may be used to dealing with, which was a grave mistake. After I made *********************************** aware that I was not being taken advantage of nor scammed, he still took it upon himself to declare that he still believes I am being scammed. This is a complete overreach outside of his jurisdiction as a representative of a bank. This interrogation against a black woman over 70 years old was also a major violation of my privacy.Sincerely,****************