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          CheckWorks, Inc. has 1 locations, listed below.

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            Business ProfileCheckWorks, Inc.

            Check Printing
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            920 19th St N

            Birmingham, AL 35203-1002

            Get Directions
            Visit Website
            (866) 870-5918

            Business hours

            7:00 AM - 6:00 PM
            Business Hours
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            Closed
            Closed

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            Customer Reviews

            1.21/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/2003

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            CheckWorks, Inc., now owned by Main Street Checks, Inc. is an online retailer of checks and check related products.

            Products & Services

            Personal Checks, Business Checks, Laser Checks, Deposit Slips, Address Labels, Stamps, Check Register, Envelopes, Check Inserts, Wallets, Checkbook Covers, Check Binders

            Business Details

            Headquarters
            920 19th St N, Birmingham, AL 35203-1002
            BBB File Opened:
            12/6/2019
            Years in Business:
            26
            Business Started:
            2/10/1998
            Date of New Ownership:
            12/1/2019
            Business Incorporated:
            2/10/1998
            Accredited Since:
            6/1/2003
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:00 AM - 6:00 PM
            T:
            7:00 AM - 6:00 PM
            W:
            7:00 AM - 6:00 PM
            Th:
            7:00 AM - 6:00 PM
            F:
            7:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Ted Walton, President
            • Ms. Jaa Aguliar, Vice President of Ecommerce
            • Bruce Montgomery
            • Shannyn Sullivan
            • Cecelia Godwin
            • Rachel Mays, Vice President of Customer Care
            Contact Information

            Principal

            • Mr. Ted Walton, President

            Customer Contact

            • Mr. Ted Walton, President
            • Rachel Mays, Vice President of Customer Care
            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/11/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            I ordered checks on 4/4/24 and paid their advertised amount of $29.99 for two day service. Checks did not arrive until 5 days later (after 5pm) on 4/9/24. I contacted customer service who blamed it on ****** I advised them that this was their responsibility since they used ***** as their shipper. The customer does not have an option on who ********************** uses. I asked for a refund on the shipping only which they stated again was not their fault.
            Read More
            Read 7 More Complaints

            Customer Reviews

            19 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barbara S

            04/02/2024

            This USED to be a good company, I've been buying from them for years. It took me a while to realize I hadn't received my checks after my last order in January, but I called, they apologized and said they'd send them. They didn't. When I called again, they sent me the original notice that the checks had been sent, didn't address it otherwise. Fortunarely, whatever caused the deterioration of theoir service also affected the billing, as I cannot find any record of my card having been charged for checks I never received. Whew!

            CheckWorks, Inc. Response

            04/03/2024

            Hello ********************,Thank you for being a loyal customer of ******************** since 2020. We do apologize for any inconvenience this is causing. I can assure you that the **************** as well as our product quality is still in place. In review of your account, you are correct, your last order was in January of 2023. As you have stated, no new orders were created, therefore, no further charges have been credited to your account since January of 2023. When orders are received by our customers, we allow a 60 day grace ****** for the customer to review the order. If there are any errors or anything missing, the customer is allowed to return the order or get corrections if needed. At this time, there is no record of communication regarding an issue. We value you as a customer and would like to assist you in placing a new order. We have a dedicated **************** line ************ as well as a secured web portal, www.checkworks.com. Please allow CheckWorks the opportunity to serve you.
            Read 18 More Customer Reviews

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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