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Find a Location

BBB Industries Headquarters has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBBB Industries Headquarters

    Wholesale Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    BBB Industries Headquarters has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      29627 Renaissance Blvd, Daphne, AL 36526-9596
      BBB File Opened:
      7/29/2014
      Contact Information

      Principal

      • Wendy Childs

      Customer Contact

      • Wendy Childs
      Additional Contact Information

      Fax Numbers

      • (251) 438-2828
        Primary Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/01/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I am a Canadian who bought a power steering pump (rebuilt) from a resaler (NewParts in Nashville TN) via Ebay. My car is a very special one, it is a Volvo S80 V8 2010 with an engine from Yamaha (rare version). With this specification, I bought from your resaler the part with compatible data (Same as Rockauto Parts). Since it is a major fix (they have to lower the engine, remove the subframe, etc.) I decided to do it during fall time (now). On 11/30/2021 morning, I went to the mechanic.....and it is not the right part, does not fit. I did contact the seller and he told me that the part was purchased in February 2021 and he was not interested to take it back or making the switch with the right part nor to helping me out. The power steering pump is remanufactured from BBB IH. I think it is CHEAP from a resaler to refuse to stand on his commitment and writing, The PART IS not COMPATIBLE with my car. And it is not unfortunately and I am losing almost 300$ for this experience.....I will pay for shipping, don't care, I just need the right part, quite simple from a consumer. I will share all info (pictures) upon a real communication with customer support
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicholas G

      1 star

      07/28/2024

      I bought a rebuilt alternator part # ****-3 in December, 2023.. I installed it on my classic vehicle that, although gets driven weekly, it's very little.. After accumulating approximately 70 miles on the alternator, the charge light came on. The auto supply facility where I purchased it, tested it and found it had totally failed. They replaced it under warranty.. A few days later, this one failed to charge at engine speeds under approximately 1200 RPM.I do not recommend any purchase BBB Industries remanufactured alternators..

      Local BBB

      BBB Serving Central & South Alabama

      BBB Reports On

      BBB reports on known marketplace practices.

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