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Business Profile

Online Education

ProctorU

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 82 Customer Reviews

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Review Details

  • Sonia S

    Date: 10/28/2022

    I have given this company a zero a long time ago. Monday I went through the worst experience with them since I started my RN nursing program at International College of Health Science. I encountered so many technicians Monday that couldn't troubleshoot my microphone on my laptop for me to take my exam it's unbelievable. I finally got a guy that fixed it so quick, that I don't know why all the techs that I spoke with could not do it. My computer passed the test but when I got ready to take exam would not work. So my computer could not be troubleshooted to get microphone to work I could not take my test. I got a zero on my last test and failed out of nursing school. I don't understand why you can't take the test if they need to talk with you they can put something in the chat box. I don't know how other colleges are doing these tests but if your computer doesn't work some other option should be made. I say this now because you never think this is going to happen to you. The school have you sign a document about computer issues because the school knows that there is always something going on with the company and they probably have not been able to fix everyone's computer. So they have us sign this to get out of any issues they would have against a student. They especially have issues with the Mac computers on exam days also. I have along with my classmates have made to wait hours at times to take exams. After reading some of these reviews this is awful that we as students have had to sacrifice so much because of this horrible company. These colleges should also look at what they are also doing to students that have put in so much time, effort and they have nothing in place to help the student, when something like this is not under your control. These computers are machines just like anything else we use. They can break at anytime, it is not our fault. A paper exam could be given. Colleges and universities wake up and change this. It's about the student.

  • Noah W

    Date: 09/28/2022

    By far the worst proctoring place anyone can use. They are nothing but a rip off. They say they have good tech support, but it’s worthless. It does not matter how good or bad of internet, it’s not good enough and I find the software/ chrome extension that has to be downloaded invasive to my computer. They make you scan the entire room to make sure you are alone, in my family it’s next to impossible to be alone. They say they make accommodations but they can’t. They are nothing but a waste of money.

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