Business ProfileforEnviroGuard Pest Control

According to the terms of the subscription/service agreement that I entered into with EnviroGuard, they were supposed to provide me Bi Monthly pest control service. They provided me an initial service, and a subsequent service, but then did not come back for the next service (July). I contacted them in August and notified them of a wasp infestation because they had not come in July. They sent out a technician, who said he did not have a ladder and that I would have to wait for the next scheduled service. I ended up having to call out ***** to handle my wasp problem.I have reached out in multiple ways (including a phone call) to cancel my subscription. They told me that I would have to pay over $200 in a cancellation fee. I told them that was unacceptable because they were in violation of the service agreement. They said that they would have a manager call me no phone call They have not held up their end of the contract (Did not provide ************** and their free remediation was not provided). Therefore, in my opinion, the contract is null and void.I want them to cancel my subscription and waive the cancellation fee.