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          Huntsville Real Estate Professionals And Property Managers has 1 locations, listed below.

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            Business ProfileHuntsville Real Estate Professionals And Property Managers

            Property Management
            BBB accredited business

            Contact Information

            7900 Bailey Cove Rd Suite D-1

            Huntsville, AL 35802-2782

            Get Directions
            Visit Website
            (256) 667-2300

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/9/2019

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers property management and real estate services.

            Business Details

            Location of This Business
            7900 Bailey Cove Rd Suite D-1, Huntsville, AL 35802-2782
            BBB File Opened:
            8/4/2017
            Years in Business:
            13
            Business Started:
            3/15/2011
            Accredited Since:
            12/9/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 000097841 for this business, issued by Alabama Real Estate Commission. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Alabama Real Estate Commission

            1201 Carmicheal Way

            Montgomery AL 36106

            (334) 242-5544

            https://www.arec.alabama.gov

            BBB records show a license number of 000097842 for this business, issued by Alabama Real Estate Commission. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Alabama Real Estate Commission

            1201 Carmicheal Way

            Montgomery AL 36106

            (334) 242-5544

            https://www.arec.alabama.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mrs. Kymberly Prouty, Business Manager
            • Mr. Darin Bashaw, Property Manager/Broker
            • Ms. Jackie Ochos-Rogerson, Office Manager
            Contact Information

            Customer Contact

            • Mrs. Kymberly Prouty, Business Manager
            • Mr. Darin Bashaw, Property Manager/Broker
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/28/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            the air conditioning at my offce has been out for 3 weeks now and the property manager has been aware of the problem, came out once and ******* a little hot in here when the temperature was 90 in my office. I have called and texted the property manager several times to see when it will be fixed was told that it would be fixed over a week ago and still has not been fixed. I see patients at my office because i am a councelor and this is not acceptable for them nor for me. It as been extremely hot outside and you can understand that i need my air conditioner fixed now.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jonathan L

            04/24/2023

            The company no longer seems to value honest reviews, as is evidenced by their poor handling of client complaints. They frequently neglect maintenance issues and use the law to excuse their inaction. They once refused to fix an air conditioner in our 100 degree house when my wife was was home with our one year old daughter and was pregnant in her third trimester with twins, claiming it was not an emergency. Currently, they have taken 2.5 weeks to install a dishwasher with standing water and an awful smell. The property was not properly cleaned when we moved in, even though we were told it was (there was a nasty film on the flooring and the house reeked of cigarette smoke.) Later we were charged $400 for plumbing, despite the fact that the house was built with no exterior ventilation for sewage draining. The company doesn't cover pest control either, just something we have never had to deal with before in our history of renters. The company needs to improve their communication, maintenance, and professionalism. They are not treating their clients well and need to improve if they want to win over customers in this business. The conditions are neither good for renters or owners.

            Huntsville Real Estate Professionals And Property Managers Response

            04/28/2023

            Yes, sometimes maintenance takes longer than tenants or management would like. This is the nature of the renting business when all larger jobs must be run through owners, who often take their time making decisions. We cannot even order or plan a pricey non-emergency repair without the owners explicit approval. Even then when decisions are made there are delays getting parts, supplies and new appliances that have to be ordered. If you ever own a home, I am sure you will have greater flexibility getting the service you want and would be paying for that service. As of today, it's been 14 days since request was submitted on the 4th of April. The dishwasher has been delivered as of this morning and will be installed ASAP. By ******* Tenant/Landlord law, we are allowed 2 weeks for emergencies. A non-functioning dishwasher is far from an emergency situation, people can hand wash dishes and many have no other option. We do not provide pest control or landscaping in any of our single family homes and this is standard practice. You have been living in this home for four years already and as far as I know you've been enjoying living in this home for these 4 years. If we are as terrible as you say, or the home is as undesirable as you claim, I don't know why you would still be there!

            Local BBB

            BBB serving North Alabama

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