Business ProfileforThese Three Boutique, Inc.

I saw the boots online, but they didn't have my size. I chose to get a notification when my size was available. I received a text they were available, and immediately ordered the boots. When I receive the boots, and took them out of the box, I could see they were really big. I tried them on and they were so big my foot was sliding around. My daughter even said "mom, those are huge...they could fit me"! She tried them on, and they were too big for her. She wears a 9 or 9.5. I immediately sent an email asking how I could get a pair to me asap because I'm wanted to wear them on my vacation next week. The email I received said I could repurchase and return the others and get a store credit. There was also a link to the return portal and I was told to ***** them back. When I attempted to complete the return portal it was only an option to purchase another pair. The other options (exchange / return) were grayed out. This to me was a way for the company to force me to spend more money. I called the store and spoke with a woman. I told her about the sizing of the boots and she pretty much told me I was the only one who complained. Which was impossible. I asked her could she hold and 8, out of courtesy, and she told me she was too busy to do that. She was very rude and short with me. She told me she was in the middle of a photoshoot and hang up in my face. Here's the best part, I was told to ship them back by *****. To ship ***** was $49! I believe she knows that it cost this much and this forces people to not return them. Plus, you'll only receive a store credit, forcing you to buy from her. I honestly wouldn't wear any of her clothing. It's all a scam to take advantage of unsuspecting customers.