Complaints

This profile includes complaints for Walmart's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Walmart

  702 SW 8th Street, M.S. 0705 Bentonville, AR 72716-6209

• 

  Wal-Mart

  5335 Highway 280 Birmingham, AL 35242

• 

  Wal-Mart Stores, Inc.

  1 Frankel Way Cockeysville, MD 21030-3220

• 

  Wal-Mart Stores, Inc.

  1320 Liberty Rd Eldersburg, MD 21784

• 

  Wal-Mart Stores, Inc.

  2399 Sparrows Point Rd Sparrows Point, MD 21219

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/13/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Order# *******-88712276 the order was missing i received case of chicken and a case of strawberry/banana yogurt when I ordered skim milk, bread, cream cheese frosting. I called the 1800 number twice to complain and talk with a supervisor. All parties involved refused to let me talk to a higher authority because these - the chicken and the yogurt- I am allergic to and would never order and do not know what to do with them. I wanted skim milk for my birthday breakfast which Wal mart messed up.

  Business Response

  Date: 06/16/2023

  Walmart.com received a Better Business Bureau complaint from ***** *********** regarding his recent contact. We thank you for the opportunity to address Mr. ***********’s concerns and appreciate the time he has taken to provide us with his feedback and comments. 
   
  After Walmart.com received Mr. ***********’s complaint, we reviewed his account and order history. 
   
  Mr. *********** states he received the wrong order. He contacted customer service to complain and speak with a manager and was refused. He stated he is allergic to items received and would’ve never placed an order for either. We reached out to Mr. *********** to apologize for his experience and the inconvenience this caused. We escalated this concern to the store manager since they fulfilled the order. We confirmed the customer had been refunded for the wrong order received. He also had already placed a new order and received the correct items. The store manager reached out to the customer, confirmed the same details. He also reported the driver to our OGP team because it appears none of the products were from Walmart and the driver dropped off the wrong order.
  
  Again, we thank Mr. ***********’s for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us. 
   
  Sincerely, 
  ******’
  

  Customer Answer

  Date: 06/16/2023

  
  Complaint: ********
  
  I am rejecting this response because: Wal Wart delivered to me a case of yogurt and a vat of chicken thigh- things that I did not order and am allergic too and they seem to have no clue of how they got to me.   The manager of the store ***** called me and was clueless.  They needed to gift card me more than the lousy $5 they offered me since I had to properly dispose of the wasted food,
  
  Sincerely,
  
  ***** ***********

  Business Response

  Date: 06/19/2023

  Walmart received Mr. ***** ***********’s rebuttal arising from his original Better Business Bureau complaint. We regret that we were unable to provide a satisfactory resolution to his claim and appreciate the additional feedback.
  

  We contacted the Mr. *********** by phone and acknowledged that he received the wrong order and apologized many times. We also escalated this issue to the store since it was fulfilled from the store. The store manager reached out to Mr. *********** and acknowledged his concern and reported feedback on the driver’s behalf because the wrong items were dropped off. Mr. *********** requested compensation; however the amount of his request exceeded the amount that we were able to offer given the circumstances. We did offer him a promotional code, but he did not accept it.
  

  At this time, our response remains unchanged, and Walmart.com considers this matter closed. If either of you have any further questions or comments, please feel free to contact us.   
  
  Sincerely,   
  
  ******’  
  Walmart  

  
  

• Initial Complaint

  Date:06/13/2023

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased ingredients for a one pot meal (Gnocchi Soup). After completing the meal I noticed it tasted weird. There was a tart/sour taste to it. I began checking dates on the packaging. I then Googled why the soup may taste sour. The answer was spoiled pasta. I contacted Walmart customer service over the phone. No help at all. I was told to go back to the store where my purchase was made; that it was at the manager's discretion to give me a refund. I call before driving back to the store and the assistant manager (Daniel) said he'd refund my entire purchase. I get there and go to the aisle to check out the other packages of Gnocchi AND THEY WERE ALL SPOILED AND DISCOLORED. I took them with me to the customer service desk and gave them to Daniel. Afterwards he processed what I thought would be a FULL refund. It was not. It was for $1.97. The next day I call Walmart customer support AGAIN and they did nothing but direct me back to the same store. I simply want my money back and they're refusing to refund me. My entire dinner was ruined due to the spoiled product that was on their shelf. My $40 went to waste and its Wal-Mart's fault.

  Business Response

  Date: 06/16/2023

  Walmart.com received a Better Business Bureau complaint from Ms. ******* ******* regarding her recent contact. We thank you for the opportunity to address Ms. *******’s concerns and appreciate the time she has taken to provide us.
  
  After Walmart.com received Ms. *******, we reviewed her account and order history. Ms. ******* states she purchased a spoiled soup at store#3542. A refund for $1.47 for the soup was issued. Since, the experience is directly related the store purchase, it has been shared with the store manager for further review and investigation.
  
  The store operations manager has connected with the customer and delivered a full refund and additional funds to make up for the inconvenience to her place of work.  Customer appreciated it and is satisfied.  Store has also check for other dated product to ensure in compliance.
  

  Again, we thank Ms. ******* for her feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
  
  Sincerely,
  
  *******

  Customer Answer

  Date: 06/16/2023

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* *******

• Initial Complaint

  Date:06/12/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been a customer of Walmart for many years, have at $500 weekly delivery! When I order groceries, they usually hold out more out of my credit card than what total amount is until after delivery and then REFUND the rest back!! Walmart cancelled my account because of too many refunds, which I never actually returned anything! I’ve pay yearly delivery fee, but since they shut off my account for no apparent reason, they won’t refund my delivery fee either!! I think they should reopen my account, or return my yearly delivery fee!!!

  Business Response

  Date: 06/21/2023

  Walmart received a Better Business Bureau complaint from?Ms. Diana ****** on her recent order. I thank you for the opportunity to address Ms.?****** 's concerns and appreciate the time she has taken to provide us with her feedback and comments.
  
  After Walmart received Ms. ******'s  complaint, I reviewed her account and order history. I sent this information to a specialized team for review, they have reopened the account for the customer and added notes for it not to be closed again. I also called Ms. ******  and left her a message with the details and asked her to reach out if she has any issues going forward.                                                       
  
  Again, I thank Ms. ******  for her feedback and comments. If either of you have any further questions or comments, please feel free to contact me.
  
  Sincerely,
  Angela
  Walmart Customer Care

• Initial Complaint

  Date:06/12/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought some printer ink for my printer on May 23 2023. A few weeks later ( june 9, 2023) I went to put the ink in my printer. But there was no ink in the box. I went to Walmart and told them what happened. The manager told me at first she couldn't do anything without the receipt. I left and called Walmart complaint line. They found the receipt for me. I went back to Walmart then they said she was gone and said she told them their is no return on ink. I was never told that nor is it displayed anywhere Not only that I was not returning it . I never received it. I just wanted my ink so I can print some important papers I need for work. They the said the could do anything and I went and paid 80 plus tax for another pack of ink.

  Business Response

  Date: 06/20/2023

  Walmart received a Better Business Bureau complaint from ********* ****** regarding his recent contact. We thank you for the opportunity to address Mr. ********* ******** concerns and appreciate the time he has taken to provide us with his feedback and comments.
  
   
  
  After Walmart received Mr. ********* ******** complaint, we reviewed his account and order history. We reached out to our store leadership. The leadership agreed to refund Mr. ********* ****** as a one time courtesy. As such, Walmart considers this matter closed.
  
   
  
  Again, we thank Mr. ********* ****** for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
  
   
  
   
  
  Sincerely,
  
  ****
  
  Walmart
  
  
  

• Initial Complaint

  Date:06/12/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I submitted an online order via walmart.com for a grocery delivery from my local store. This is the first time I have ever used wamart.com. I awakened to prepare for the order to arrive as as scheduled at 11am only to find that I have received an e-mail that my order has been summarily cancelled due to "fraud." I called in to walmart.com and demanded an explanation. The explanation I received was that I had not verified my email address or telephone number. I explained to the representative that I had received no notification from walmart that I needed to verify any additional information to complete the order. I did go on an verify the info only to be told that I will simply need to resubmit the entire order again from scratch. I requested to speak to a supervisor and the representative of the phone repeatedly argued with me, refused to transfer me to a supervisor, then when I kept insisting to be transferred, he transferred me to a line that sounded like it was on hold... I waited for approx 10 minutes and the line finally rang through to applying for a walmart.com credit card. This behavior is completely unacceptable. I want in investigation into this representative's behavior and an explanation as to why Walmart was unable to contact me, prior to cancellation, to verify the order and complete any remaining steps. If walmart would like me to continuing being a customer of their company, I would suggest that a $100 gift card credit to the account is in order for the bad service and completely wasting my time.

  Business Response

  Date: 06/15/2023

  Walmart.com received a Better Business Bureau complaint from Mr. ***** ****** regarding his recent contact. We thank you for the opportunity to address Mr. ******’s concerns and appreciate the time he has taken to provide us.
  

  After Walmart.com received Mr. ******, we reviewed his account and order history. Mr. ****** is not able to place orders online due to the order cancellation.
  

  We had reached out to Mr. ****** on 06.13.23 and advised the account has been cleared and may resume online orders.
  

  Again, we thank Mr. ****** for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
  

  Sincerely,

  Barbara

  Customer Answer

  Date: 06/18/2023

  
  Complaint: ********
  
  I am rejecting this response because:
  

  Walmart has done nothing to address the requested investigation into the off-shore employee who refused to provide a supervisor when requested. Additionally, I am entitled to compensation for my time in this matter.

  
  Sincerely,
  
  ***** ******

• Initial Complaint

  Date:06/12/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Sunday, June 4 I fell I needed bandages for my leg. I ordered online from Walmart for delivery. The total was 7393. I can’t tell you the original order number because the text has been removed and there’s another order number but I did order $73.93. When the order did not come by the next day I called up to find out what I could do. The lady asked me if I wanted to cancel my order, since it wasn’t even on its way, I said yes I would go to Walmart and buy the bandages with my leg anyways. I spent another 6590 in Walmart getting bandages. I eventually had to go to the hospital for the next four days and during those days I kept getting text stating my delivery was on its way , I would call up the number that was with the text and asked him if they had not canceled my order. They showed me they had that it was a computer glitch not to worry I would get my refund in 10 business days so when I got out, I called customer service to let them know that I was still getting text saying my order was coming that morning and Shernoff a package was delivered and then the next day another one when I called on the eighth at 10 o’clock I called the corporate office number 479-2734000 the Walmart support representative who is a man was very rude to me, saying that everybody else had lied to me but the fact was once a plate the order it was in the system there was no canceling I told him he was rude and he said he was just telling me the facts and not sugarcoating it. So here I sit they have refunded me 1449 to my bank account. My problem is I gave them 7393. I wanted my full refund the two packages that I got had one pack 10 count of bandages maybe eight dollars at the most and a package of wrapping gauze that didn’t total up to 59. 44 they still owe me some money. I offered to bring the stuff back to Walmart. They told me to keep it. I don’t need it. I already bought all my bandages and now I don’t know what to do. I don’t know how to get my money back

  Business Response

  Date: 06/22/2023

  Walmart received a Better Business Bureau complaint from?Ms. ******* ****** on her recent order. I thank you for the opportunity to address Ms.?******'s concerns and appreciate the time she has taken to provide us with her feedback and comments.
  
  After Walmart received Ms. ******'s  complaint, I reviewed her account and order history. I have tried to reach Ms. ****** at the phone number on the account and it is saying it is disconnected. I have emailed Ms. ****** directly to get a good call back number. Please have Ms. ****** reach out at her earliest convenience.   
  
  Again, I thank Ms. ****** for her feedback and comments. If either of you have any further questions or comments, please feel free to contact me.
  
  Sincerely,
  ******
  Walmart Customer Care

• Initial Complaint

  Date:06/12/2023

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have ordered iPhone 13 pro in Walmart.com for ATT line (***************), Walmart Order# **************** on 11/21/2022. We have paid tax $65.18 when we made the order in Walmart.com. Walmart established contract with ATT on behalf of us to do the payment for iPhone 13 pro monthly $24.97 for 36 months to ATT(Total amount of iPhone is $899), Installment ID is ***************. The order was cancelled by Walmart due to delivery issue and we never received the iPhone 13 pro. Walmart refunded the tax amount $65.18 since the order was cancelled by them, but they never informed the ATT that installment the agreement is cancelled. ATT is keep on charging us every month until now for the iPhone that was never received. We have spoke to ATT customer care multiple times and created multiple tickets and they said Walmart need to cancel this agreement from their side. We have spoke to Walmart customer care multiple times and created multiple tickets and following up for more than 6 months and they are not able to resolve this issue and remove this contract from our ATT billing cycle. ATT says Walmart need to cancel this agreement by the same way they created this agreement through their system. ATT primary account holder is *********** ********* my friend and I am **** ******* ****** authorized user in ATT account. I have attached all the documents ATT Agreement, current ATT monthly bill and Walmart Order receipt. Please let me know if you need any other details. I am waiting for a favorable resolution from you and thanking you in advance. Regards, **** *******

  Business Response

  Date: 06/15/2023

  Walmart.com received a Better Business Bureau complaint from Mr. **** ******* ******* regarding his recent contact. We thank you for the opportunity to address Mr. ********s concerns and appreciate the time he has taken to provide us.
  
  After Walmart.com received Mr. ********s we reviewed his account and order history. Mr. ******* placed an order# **************** on 11/21/2022 for an iPhone 13 pro in Walmart for ATT line. The order cancelled, sales tax refunded, but installment was not cancelled.
  
  We had reached out to Mr. ********s on 06.13.23 and advised him that although, Walmart does not handle the AT&T billing directly, we have reached out to the postpaid side of the business of AT&T and to assist with the refund.
  
  Again, we thank Mr. ********s for her feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
  
  Sincerely,
  
  *******
  
  
  

  Customer Answer

  Date: 06/20/2023

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

  Walmart has resolved my issue, I appreciate Better Business Bureau for helping to resolve this issue with Walmart.

  Sincerely,
  
  **** ******* *******

• Initial Complaint

  Date:06/12/2023

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 23 May 2023, I ordered two adult tricycles for my mother (78 years young) and myself (58). The tricycles are different (single speed and a seven speed) and they came fast. The instructions were vague on both, although colorful on the seven speed. Single speed’s first step is assembling the chain. Piece to connect chain is missing. Couldn’t continue putting that one together. Seven speed first step is attaching the derailleur (gear shifter) to the frame. This step highlights how vague the instructions are. Piece would not attach as pictured. I spent over an hour on a step the instructions said would take 3 mins. After working on the first step of the assembly for over an hour I decided I didn’t want the tricycles. I initiated the return online since Walmart said because it was third party you had to contact the seller directly. You have to give them 48 hours to respond. When I didn’t hear from them I called Walmart. After several calls, I got an associate who informed me that because it was a third party I had to contact the seller. He said because it was third party the seller didn’t have to give me a refund. I bought these adult tricycles with the security of knowing Walmart would stand behind the quality. They DO NOT, but I didn’t see that in the item description on their website. I have been requesting shipping labels for these two tricycles since 27 May. I just want to return them for a refund.

  Business Response

  Date: 06/16/2023

  Walmart.com received a Better Business Bureau complaint from Ms. ****** ******* regarding her recent contact. We thank you for the opportunity to address Ms. *******’s concerns and appreciate the time she has taken to provide us.
  
  After Walmart.com received Ms. *******’s complaint, we reviewed her account and order history. Mr. ******'s purchased order#*************** for a two VEVOR Foldable Adult Tricycle 24" Wheels on May 23, 2023. Ms. ****** had reached out to the seller for assistance to return the item for a refund.
  The item is within the return period, 08.24.2023 and Walmart had reached out to the seller for assistance.
  We had reached out to Ms. ******* on 06.14.23 and refunded order#*************** back to the original form of payment.
  
  Again, we thank Ms. ******* for her feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
  
  Sincerely,
  
  *******
  Walmart.com

  Customer Answer

  Date: 06/17/2023

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID 2*******, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** *******

• Initial Complaint

  Date:06/12/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased gift cards from Walmart on 08 may 2023 one order was canceled I thought so I made second purchase thinking payment would balance out even come to find out Walmart took 813.00 dollars and to this day Walmart has yet to refund my money. I contacted there to customer service and gotten nothing but the runaround. Please help me.

  Business Response

  Date: 06/16/2023

  Walmart.com received a Better Business Bureau complaint from **** ******** regarding their recent contact. We thank you for the opportunity to address **** ********'s concerns.
  
  After Walmart.com received **** ********'s complaint, we reviewed their account and order history. Unfortunately, **** ******** did not provide details of his concern to gather more information regarding their complaint. We would advise **** ******** to respond with the necessary information for us to research. As such, Walmart.com considers this matter closed.
  
  We attempted to reach out to **** ******** on 06.14.23 and 06.15.2023 but did not get a response.
  
  Again, we thank **** ******** for their feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
  
  Sincerely,
  
  ****

• Initial Complaint

  Date:06/12/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  THE DATE IS JUNE 12, 2023. FOR THE SECOND TIME IN ONE WEEK, A DRIVER DOING WM.COM DELIVERIES FOR WALMART SUPERSTORE #90 IN GROVE, OK HAS LEFT MY GROCERY ORDER AT AN UNKNOWN ADDRESS, NOT MINE. THUS, THIS IS THE SECOND TIME IN A WEEK THAT SOMEONE IS ENJOYING FREE GROCERIES BECAUSE OF GROSS DRIVER CARELESSNESS. AND THAT IS ALL THIS IS, IS ZERO CARE ON PART OF THE DRIVER. THESE MISDELIVERIES ARE BRAND NEW FOR ME. NEVER BEFORE HAVE I EXPERIENCED SUCH SILLINESS AND CARELESSNESS FROM THESE DRIVERS !!!!!!!! IT HAS TO STOP ! IT MUST STOP NOW !!!!!!! THANK YOU. ******* E SAWYER, Jr., MD 105 NORTH MILL STREET GROVE, OK 74344-3128 417-392-9705

  Business Response

  Date: 06/17/2023

  Walmart received a Better Business Bureau complaint from ******* ****** Jr Md regarding his recent contact. We thank you for the opportunity to address Mr. ******* ****** Jr Md’s concerns and appreciate the time he has taken to provide us with his feedback and comments.
  
   
  
  After Walmart received Mr. ******* ****** Jr Md’s complaint, we reviewed his account and order history. As such, Walmart considers this matter closed.
  
   
  
  Again, we thank Mr. ******* ****** Jr Md for his feedback and comments. If either of you has any further questions or comments, please feel free to contact us.
  
   
  
   
  
  Sincerely,
  
  ****
  
  Walmart