Reviews

technician installed hot water heater and he damaged the electrical and then told us that we need a electrician because electricity not working. Tried to get someone from the company to come out and review what was done. They refused. We are going to have to take them to court.

Scheduled water heater installation thru *********** Technician showed up and said I needed to replace door with ventilation or it wouldn't pass permit inspection. I changed the door and called back to reschedule. Eight calls and three weeks later with no returned calls, I found out thru my ********** app that they had canceled my order and never notified me. Poor customer service. I am still waiting for an explanation for why they did this. Also, the new company said I didn't have to replace the door, so DMI made me spend money on something I didn't need at all.

Technician ******** from Delta Mechanical came out this morning to install two new toilets in our home and we could not be any happier with how they look in our bathrooms but especially with the amazing service he provided. He was friendly, polite, professional and extremely careful with protecting our home as he was installing the toilets and making sure he cleaned everything up after he was done. I highly recommend Delta Mechanical and do yourself a huge favor and ask for ******** for your installer.

Was quoted a cost for installation that I agreed to for $936. The installer spoke with his boss and It was agreed that city fee can be waived. Next day I discovered that fee was not waived. Tried calling business numerous times and could not connect with anyone. Finally spoke with someone in administration who said she will take care of waiver of this fee Monday morning. Never heard back from this person and called billing ***** myself and was told she couldn't help me. Was transferred four more times to different departments and finally spoke to person who said that this waiver of fees was not permitted. What kind of company does not know how to deal with billing problems and wastes a persons' time and does not know how to connect with one department to another within its own company. Will not deal with this company again.

I went to ********** to price out a water heater. They advertise this is the company that can install. Called the number and was quoted $1711 to purchase and install a $629 hot water heater! Told them that was outrageous and they said "well it has to include a $200 permit to install! NOT true! Found a fabulous guy to install and he charged me $1030 for hot water and install! Fabulous guy! I wrote to the company and told them they should be ashamed of price gouging! They said.."Well I'm sure ******* told you that if you find a licensed plumber we'll beat their quote by 10% (She did NOT tell me that)

WATCH OUT!!!! Never use this company if you expect craftsmanship ESPECIALLY SENIOR CITIZENS. They broke a pipe to my water heater and caused expensive damage while I was in the hospital for over a week and have yet to resolve the issue at all. They just come in and destroy your property and never come back to fix it. Got a water heater installed and later that day ended up battling medical problems that led to over a week in the hospital then home for a day and back for a few more days. When I got home I realized water had been leaking the whole time into my practically half my house. I called delta and was treated with much disrespect. After what felt Like a battle I was confident they would send someone out. When the guy got her, he was very polite and ended up fixing the leak. Now I am left with black mold growing on my ac , mold in my pantry mold in my closet and everywhere else the water was. They offered no dehumidifier and when asked said that he was just fixing the leak and not sure when they would be able to bring a dehumidifier. So now almost a week later, I'm dealing with this mold and rotten wood. Not to mention they tore out ********* and trim and left a hole open to the outside allowing insects in. Any individual that's not in good health be ware. They will not do you right. Now my ac is broken its 107 heat index and I'm stuck in a moldy house with Autoimmune deficiency and disabled having my floors and walls rotting out, throwing out all my food that was molding , ac broken and mold everywhere all because I allowed them to do the work. Please be careful they will prey on you!

Just got off the phone with these A-Holes! ********** needs to supply other referral options. Just plain rude!

Run from this company! We purchased a toilet from ********** and paid the $199.00 for installation. Delta Mechanical contacted us for the installation of the toilet. The toilet was installed in the upstairs guest bathroom. The toilet was flushed a few days later to clear the plumbing since it had not been used. Upon coming downstairs, dripping was heard in the ceiling under where the toilet was installed. We contacted Delta Mechanical and two technicians came the next morning. They removed the toilet and said there was no evidence of leaking. I asked one of the technicians to go downstairs and listen after the toilet was flushed. Sure enough there was water dripping after the flush. The technician said that he couldn't be sure what was happening unless he opened up the ceiling. He also stated that he could not open the ceiling until he reported to his manager/supervisor. Tuesday afternoon after their visit, the toilet was running periodically so I turned off the water to the toilet.Since we did not hear from Delta Tuesday afternoon, I called Wednesday morning, Wednesday afternoon, twice Thursday morning being told, "the manager is away from her desk, the manager is gone for the day, the manager says she will be in at 9:30 am, our managers do not arrive until 11:00, 11:30." I twice asked to speak to another manager or supervisor but was denied. Thursday afternoon I finally reached the woman in charge of claims. She said your claim is denied. What? At this point water had been sitting in the ceiling for days. She directed me to call a leak detection company which we did. The leak detection report stated:Wax ring failure, wax ring installed by **********/Delta plumbing failed due to improper installation. Wax ring not compressed fresh as if out of a retail box. This resulted in water leak from second floor to first floor.This nightmare continues on day 70 from the installation. Water restoration alone is at $3600.00. Own your mistake and accept responsibility.

Your technician, ********************* is excellent. Hes professional, competent, pleasant and courteous. Our new water heater was installed in a timely manner. For this service were very happy to give you a 5-star rating and well highly recommend you to our neighbors and friends. Thank you.

I received a call from Delta Mechanical after requesting a quote from ********** online for a tankless water heater. The tech that called made assumptions about my current electrical panel and stated that it would not to be possible to install a tankless water heater without upgrading my electrical panel first. When I stated that he didn't know if an upgrade was needed without seeing my panel first. He became angry and raised his voice at me claiming he was a professional who shouldnt be questioned. A professional wouldnt conduct themselves in the manner he did and wouldnt state the need for an upgrade to an electrical panel with zero facts or visual assessment. ********** needs to dump this contractor. He was rude and aggressive and the experience was very upsetting. Great job upsetting a the wife of a lost veteran on memorial day weekend Delta Mechanical.