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Business Profile

Plumber

Delta Mechanical Inc

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Delta Mechanical Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Delta Mechanical Inc has 12 locations, listed below.

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    Customer Review Ratings

    1.66

    Average of 38 Customer Reviews

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    Review Details

    • Merly C

      Date: 06/18/2024

      Your technician, ********************* is excellent. Hes professional, competent, pleasant and courteous. Our new water heater was installed in a timely manner. For this service were very happy to give you a 5-star rating and well highly recommend you to our neighbors and friends. Thank you.

    • Connie W

      Date: 05/25/2024

      I received a call from Delta Mechanical after requesting a quote from ********** online for a tankless water heater. The tech that called made assumptions about my current electrical panel and stated that it would not to be possible to install a tankless water heater without upgrading my electrical panel first. When I stated that he didn't know if an upgrade was needed without seeing my panel first. He became angry and raised his voice at me claiming he was a professional who shouldnt be questioned. A professional wouldnt conduct themselves in the manner he did and wouldnt state the need for an upgrade to an electrical panel with zero facts or visual assessment. ********** needs to dump this contractor. He was rude and aggressive and the experience was very upsetting. Great job upsetting a the wife of a lost veteran on memorial day weekend Delta Mechanical.

    • David P

      Date: 05/03/2024

      Delta Mechanical Inc. was recommended by ********** for the installation of my new water softener and undersink ** system. The appointment was made and technician ********************************* arrived at my home as stated and on time. He was shown the work site and in coming water turn-off valve site. Upon observation of his keen deminer and technical expertise, it was obvious he knew his business. Without delay, he began the installation of the softener and its detailed assembly using hand tools, torches, drills, and crimping motors. Upon set-up and instruction, he moved to the ** system installation and began that work without hesitation. Upon the completion, he instructed on and advised on usage. Both job sites were cleaned up as if he was never there.************************************* and Delta Mechanical, ***** are highly recommended without hesitation.

    • beth a

      Date: 04/18/2024

      Horrible, rude, uncommunicative, demeaning, talks in circles to avoid accountability.

    • Ron A

      Date: 04/17/2024

      I had a water heater replaced and I find that $800.00 for 1 to 1 1/2 hour of work is a bit much. Either a lack of communication or this company just don't care about customers request. This Company ( Delta ) also has a bogus phone number for anyone with complaints.

    • Thomas R

      Date: 04/14/2024

      Just horrible experience with them. They never gave me a receipt for the work and it doesn't show in my ********** account. **************** will NEVER pick up and will NEVER call you back when you leave a message or press 2 for a call back. Just a horrible company. I really dread if I ever have a warranty issue ********** will make me go back to Delta and they again will NEVER answer the phone. There website is only for new service not customer related items, which tells you what they only care about. I rated one star but really a zero or negative

    • Gitte T

      Date: 03/21/2024

      Terrible, terrible costumer service. Didnt show up at all after emailing me a reminder that they would. Took off a day from work for nothing. **************** rep was completely indifferent. How do they stay in business?

    • Sam M

      Date: 02/26/2024

      water heater installation on 02/22/24. the next day furnace stopped working. The furnace was tampered with now I am left with trying to get it repaired. I will not go through ********** for any installation if this type of behavior is being performed.

    • Ryan C

      Date: 01/30/2024

      Terrible customer service. I requested a quote from ********** for a Hot water heater installation. They quoted me $1900 which was cheaper than some other companies. They gave me a time frame from 2-4 I told them this wouldn't work because of work conflicts. They said they had a later time from 4-6 I said Okay my wife gets off at this time make sure the technician does not show up till then. Well, I get a text and email saying the tech was on the way. 30 minutes before the time I told them. I get a call from a Scam likely number. I don't answer and let it go to Voice mail. No voice male cool. I get home. Technician doesn't show. Wait around longer. Find it odd that they said he would be there. I finally call. The **************** rep was the rudest I have ever encountered. He tried to say he called twice. Nope just once. I told him about the scam call he said it was him. I asked Why did you not leave a voice mail? I would have answered a voice mail. He blames me says he called twice. I get heated tell him to leave a f***ing voice mail next time. That it was their fault this happened. He hung up on me for using "Vulgar Language." Nah he hung up on me because they were in the wrong. I call back get a different lady and file a complaint. They wanted to do the install the next morning. I already left work early to try to get there on time and they screwed up. I checked my ring camera. Sure, enough the guy showed up 10 min after the text a full 20 min before the agreed upon time. Never again. Lied to by **************** and blamed when all he had to do was leave a voice mail or show up on his scheduled time and not 20 min. early.

    • Dan R

      Date: 01/30/2024

      I had a hot water heater installed by Delta Mechanical that I bought from *********** It failed inspection by the city because it was supposed to have a 12 inch clearance to the ceiling. There is a 7 inch clearance. *** tried to contact someone from Delta Mechanical at least 12 times by phone and no one has ever returned my call to tell me when the problem will be fixed. Its been 2 months and still no communication from Delta mechanical. I also e mailed them still no response. I just want it to be fixed so it can pass inspection from the city. I need help.

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