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          Donley A/C & Plumbing has 1 locations, listed below.

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            Business ProfileDonley A/C & Plumbing

            Air Conditioning Contractors
            BBB accredited business

            Additional business information

            Additional Info:
            FINALIST of the 2021 Better Business Bureau's Torch Award for Ethics

            See all additional business information

            Contact Information

            11062 N 24th Ave

            Phoenix, AZ 85029-4705

            Visit Website
            Email this Business
            (602) 870-6840

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            Customer Reviews

            4.79/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1976

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers air conditioning sales and service, plumbing and solar hot water sales and service.

            Business Details

            Location of This Business
            11062 N 24th Ave, Phoenix, AZ 85029-4705
            Email this Business
            BBB File Opened:
            10/1/1976
            Years in Business:
            48
            Business Started:
            8/1/1976
            Business Started Locally:
            8/1/1976
            Business Incorporated:
            1/22/1981
            Accredited Since:
            10/1/1976
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Donley Service Center Inc
            • Donley Service Center
            Business Management
            • Mr. James Duncan Donley, Owner
            • Mr. Michael Grant Donley, President
            • Mr. Ken DiCicco, Company Management
            Contact Information

            Principal

            • Mr. James Duncan Donley, Owner
            • Mr. Michael Grant Donley, President

            Customer Contact

            • Mr. Michael Grant Donley, President
            Additional Contact Information

            Fax Numbers

            • (602) 870-6996
              Primary Fax

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Our first service was on 02/01/2023 we had rattling pipes in our bathroom. The first plumber could not fix the problem installed pressure regulator $1077.79..On 04/26/2023 our second plumber tried to fix the rattling pipes in our bathroom the cost $1192.24 problem not fixed still rattling pipes, was told he would try again. On 05/03/2023 plumber arrives work done tells us problem fixed after he leaves we check the bathroom still rattling pipes $2400.61. We called Donley and tell them that we still have the problem. They tell us they will send out another plumber to fix. On 05/31/2023 the plumber called and told us he was 10 mins away. We saw the Donley Truck drive by our home. I call Donley and told them that the plumber had driven by our house, they told me they would reach out to the plumber. I waited outside for 15 mins and no plumber. I called again as I had when back into the house only to see the Donley Truck drive by again. Donley did reach out to me, however not being able to find my home after servicing us three times $4670.64 spend no fix to our ratting pipes I have had enough!!!
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            Customer Reviews

            17 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dana K

            10/11/2023

            I came home from.vacation to no AC. Called Donley and ****** came out.He was friendly, polite and very knowledgeable. Figured out what the problem was very quickly and had my AC running again.My dog even liked him. Ask for ****** if you need service. You will be very pleased ??**********
            Read 16 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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