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          Find a Location

          AutoZone has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AutoZone

              4741 W Polk St Phoenix, AZ 85043-2803

            • AutoZone

              4323 W Cactus Rd Glendale, AZ 85304-2340

            • AutoZone

              12224 N Cave Creek Rd Phoenix, AZ 85022

            • AutoZone

              255 E Southern Ave Mesa, AZ 85210-5404

            • AutoZone

              9030 W Thomas Rd Phoenix, AZ 85037-3234

            Business ProfileAutoZone

            New Auto Parts
            Multi Location Business

            Contact Information

            4741 W Polk St

            Phoenix, AZ 85043-2803

            Visit Website
            (901) 495-6500

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            AutoZone has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AutoZone

                4741 W Polk St Phoenix, AZ 85043-2803

              • AutoZone

                4323 W Cactus Rd Glendale, AZ 85304-2340

              • AutoZone

                12224 N Cave Creek Rd Phoenix, AZ 85022

              • AutoZone

                255 E Southern Ave Mesa, AZ 85210-5404

              • AutoZone

                9030 W Thomas Rd Phoenix, AZ 85037-3234

              Location of This Business
              4741 W Polk St, Phoenix, AZ 85043-2803
              BBB File Opened:
              7/26/1990
              Business Management
              • Mr. Dan Merchant, District Manager
              • Mr. Mike Clayton, Juniper Store Manager
              • Mr. Larry Fussey, District Manager
              • Mr. Jerry Devore, Regional Manager
              • Mr. Auto Zone, Products Liability Division
              Contact Information

              Principal

              • Mr. Jerry Devore, Regional Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/15/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I worked for Auto Zone during the pandemic (Covid 19). In the spring/summer of 2021 and all year of ********************************************************************************************** the door. ********************** made there own mask and made customers put them on if they didnt have one thereselves. The "cheap" mask was made out of a throw away shop towel with a rubberband and a couple of staples on it. I have photos of the masks they were handing out. The mask clearly says on the corp website of the manufacturer who made the throw away shop towel the following.(Not reccommended for a face covering, Do not use as a face covering, and will not work as a face covering.)Still all the warnings about the cheap shop towel not working as a face guard, Auto Zone still used these as a mask during Covid 19 I want answers and file a civil complaint against Auto Zone for using these ridiculous shop towels as a face guard to prevent transfering the covid 19.
              Read 17 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tom P.

              09/13/2023

              I purchased a battery from AutoZone on a Thursday. The technician at AutoZone offered to install it for me. I accepted, and even tipped him afterwards.On Monday, my vehicle would not start. I called roadside assistance, and that technician told me the battery was dead. I told him I had just purchased it. He said, 'from AutoZone?' When I confirmed this, he said 'this isn't the first time I've had a customer with a bad battery from AutoZone.'I watched the technician test the battery, and it was indeed dead.I took the battery back to AutoZone. The employee, who identified himself as the manager, said he was not able to take a used battery in return. I reminded him I had just bought it a few days before and the battery was dead. He offered to exchange it, but at that point, I didn't want another battery, as I had to purchase another one to get back on the road. The employee continued to say it was not their policy to offer returns. He refused to do anything to fix the situation.I want a refund of the cost of the battery, which I basically did not get any use out of.

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

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