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Business Profile

Outlet Stores

Hoka Outlet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Outlet Stores.

Reviews

Customer Review Ratings

1/5 stars

Average of 15 Customer Reviews

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Leave a Review

Review Details

  • Review fromKelley B

    Date: 01/27/2024

    1 star
    Unfortunately I did not due my due diligence in checking out the validity of Hoka @ hokaruning.com (notice the incorrect spelling because I did not). No way to contact them, e mail address is not good. If there was a zero star rating that is what I would give them because they are scamming people out of their money. Ordered a pair of shoes over a month ago, they have not been shipped, they do not reply to emails, their ******** account is bogus, etc. All of the red flags were there. Shame on me.
  • Review fromBuckup P

    Date: 10/14/2023

    1 star
    Group called newrunshoes.com appears as a Hoka Outlet with a convincing website and unbelievably good prices, but has a fake Paypal link (intl.paypal.com) and then it sends weird invoice from someone named ******************************* to your email when you order. The address provided on the website for contact is actually a Big Lots store. This is very likely a scam.
  • Review fromElizabeth K

    Date: 09/12/2023

    1 star
    Also scammed from a Hoka outlet. Spaceonexpress.com (legit?) kept sending me updates on tracking using a wrong zip. I kept telling them wrong zip. Finally said arrived my post office. Post office said a scam and had no knowledge of package. I am going back to my PayPal to let them know.
  • Review fromAnn G

    Date: 07/10/2023

    1 star
    Was scammed by this company also. Realized it after confirmation email came through. The email was from something other than Hoka. Canceled my credit card immediately when I realized I was scammed.
  • Review fromSharon M

    Date: 06/05/2023

    1 star
    SCAM! I ordered last year's Hoka shoes from an "outlet". There was a link to it on what I thought was the real Hoka website. The order form did not have a PayPal option. After clicking to place the order, the next page was one line in German (I think), and then switched to PayPal. I was surprised because I would have chosen PayPal, but hadn't been able to. I happened to look at the top of the page and it was not Hoka. It was *********************. I contacted PayPal to make sure the sale hadn't gone through. They alerted me to check reviews unrelated to the Hoka website and so I did.
  • Review fromAnn L

    Date: 05/15/2023

    1 star
    SCAM!!! Beware!!! Placed an order via PayPal and realized the recipient of the payment was a name! *************************! And not a company. I should have did my research first! Now that I know, I went back on the website and now see so many red flags I shouldve caught until I placed the order! So many spelling errors, grammatical mistakes, etc! DO NOT trust this website!
  • Review fromBernard L

    Date: 05/01/2023

    1 star
    I got scammed Got one pair of cheap imitation Hoka I did get a refund on a second pair
  • Review fromAnthony M

    Date: 04/17/2023

    1 star
    I purchased two Hoka shoes again through PayPal, I just realized this is a scam so don't trust or believe **** has an outlet store and the prices are that cheap, I tried to post the name and email on the receipt but it won't let me. Should be zero stars. for any Hoka outlet.
  • Review fromSara W

    Date: 04/01/2023

    1 star
    We got scammed as well. If u paid thru PayPal u will get ur money back. Its a scam. Name is ********************* from Curvion Skin and body care llc. Look him up. Based in *************** *******. Hope this helps
  • Review fromtrisha i

    Date: 03/29/2023

    1 star
    yep, me, too.. trying to get a refund now. ***********************

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