Business ProfileforGolden Valley Property Management

Golden Valley Property Management was the Casa Bella Resort management Co.until Dec. of 2021. As of Jan. 2022 a new management *** took over. I had set up auto pay from my checking account to pay for my monthly HOA payments to ****. On my Chase January statement I noticed that $219.00 was withdrawn from my Chase checking account on 1/4/2022. I'm not sure how that works, if the bank sends that money out automatically or **** takes it out. In their response to my initial complain **** said that they do not pull funds from owner accounts and that any prepaid amounts would have been transitioned to the new company. No money was ever transitioned to the new company. I talked to ******* in the accounting ***** at ****. She acknowledged they had received that amount. She asked for my address and said she would send a check. I waited almost 3 wks. and I never received it. I called her back, she told me the check was sent on 1/20/2022. If that was true, wouldn't I have received it by now? She gave me different kinds of excuses. She had to research what happened. She had to talk to the manager. They do nothing but lie.I would like my $219 back because all I know is that amount went out of my checking account to ****. I also contacted the new management company many times and they never received any transfer of money from ****.