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Find a Location

Mandalay Homes has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mandalay Homes

      1955 Commerce Center Cir Ste A Prescott, AZ 86301-7410

      BBB Accredited Business
    • Mandalay Homes

      1001 N Central Ave # 803 Phoenix, AZ 85004-1935

      BBB Accredited Business
    • Mandalay Homes

      3230 E Broadway Rd Ste B115 Phoenix, AZ 85040-2873

      BBB Accredited Business
    • Mandalay Homes

      2320 E Baseline Rd Ste 148-605 Phoenix, AZ 85042-6951

      BBB Accredited Business

    Business ProfileforMandalay Homes

    Home Builders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/4/2017

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers home building services.

    Business Details

    This is a multi-location business.

    Find a Location

    Mandalay Homes has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mandalay Homes

        1955 Commerce Center Cir Ste A Prescott, AZ 86301-7410

        BBB Accredited Business
      • Mandalay Homes

        1001 N Central Ave # 803 Phoenix, AZ 85004-1935

        BBB Accredited Business
      • Mandalay Homes

        3230 E Broadway Rd Ste B115 Phoenix, AZ 85040-2873

        BBB Accredited Business
      • Mandalay Homes

        2320 E Baseline Rd Ste 148-605 Phoenix, AZ 85042-6951

        BBB Accredited Business
      Location of This Business
      1955 Commerce Center Cir Ste A, Prescott, AZ 86301-7410
      BBB File Opened:
      4/24/2000
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Incorporated:
      3/17/2018
      Accredited Since:
      8/4/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mandalay Homes Realty LLC
      Business Management
      • Mr. David Douglas Everson, CEO/Owner
      • Ms. Kristy Dryja Everson, Member
      Contact Information

      Principal

      • Mr. David Douglas Everson, CEO/Owner
      • Ms. Kristy Dryja Everson, Member
      Additional Contact Information

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      1) I am writing to address the outstanding issues regarding the completion of the cabinet "punch list" items in my house. Despite multiple appointments over the span of a year, workers have either failed to show up or lacked the necessary parts for installation. On 5/23, I was assured that all parts were available, but only one incorrect drawer front was delivered. This has resulted in many wasted hours on my part. I request a prompt and definitive resolution to this matter.2) Regarding the retaining wall fence issue: there is a discrepancy of approximately 2 feet in length compared to the retaining wall. Initially, *************************** (Director ********************* assured me via email that a new fence of the correct size would be provided as a replacement. However, his position was subsequently eliminated, and I was informed by Mosaic representative *************** that the replacement would not take place due to an additional cost of $500 for Mosaic. I would like to request the fulfillment of the promised fence.

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      jaime r

      1 star

      05/23/2023

      If we could turn back time, we would have never moved into a Mandalay home. We had purchased this property in ********* to be our retirement/dream home and it has been nothing but heartache since we moved in on December 1, 2022. Had we known the quality of the home and the outright deceit from some of their employees to just get that sale, we would have just stayed at our prior residence. We really regret our decision and it is doubtful that Mandalay will do anything to remedy the situation. After all, they already cashed the check.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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