Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Alexia Clark Personal Training has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAlexia Clark Personal Training

            Fitness Center

            Contact Information

            7498 e montecristo ave

            Scottdale, AZ 85260

            Visit Website
            (480) 326-2096

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            7498 e montecristo ave, Scottdale, AZ 85260
            BBB File Opened:
            1/24/2020
            Years in Business:
            9
            Business Started:
            5/14/2015
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Ms. Alexia Clark, Owner
            Contact Information

            Principal

            • Ms. Alexia Clark, Owner

            Customer Contact

            • Ms. Alexia Clark, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need to get in shape? BBB has tips for joining a gym

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/03/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I have had a membership to the online app for well over a year. I canceled it 90 days ago. At that time I also removed my credit card information. It's my fault for not realizing I was still being charged. I Immediately reached out through email to get this resolved. We have gone back and forth ( 46 emails) they refuse to help me resolve this and they refuse to refund me. They are wanting me to log back into my account to reset my password and show them through video how I canceled. Problem is their program is not recognizing my email. So I can not do what they are asking. I stated in ( what I thought was my last email to them ) I do not give you permission to charge my card again. Do not charge me, I cancel your program. Which brought up another issue. How are they able to charge me if I deleted my cc info. Well, I was charged once again the other day. I reached back out to them and we're starting the round and round of emails. They will not cancel my account and I can not do anything on my end. I have even reached out to Alexia Clark through FB messenger, she has failed to respond.
            Read 15 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            CANAN Ö

            05/31/2024

            I'm a perfectionist so I have to search and find "THE BEST" tool to use or "THE BEST" person to get into contact with. My fitness journey started in 2017 and I came across with Alexia on instagram. I immediately fell in love with her unique style of training. She was doing the moves so aesthetically so I gave it a try and subscribed to her website (at that time she didn't have an app). It was THE TRAINING I NEED to get back in shape after birth and gain my courage back to train at the gym by myself. I followed her program for 1 year and then ended the subscription with the thought that I might find a BETTER one in the sector. After all those years with trying all the other apps, trainers etc. I decided to be a trainer last year and learn the science behind it so I became a NASM Certified PT. After that I was SURE (and as a perfectionist this is really hard, to be sure of something:P) that she IS THE ONE! Alexia definitely knows and has always known what she is doing! Her program not only helps you to lose weight, gain muscle but helps you to gain your balance and mobility back! It is not a trendy program, it is THE FITNESS PROGRAM and THE PT of all times! I had started with THE BEST! and I advice you do that too...
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.