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Find a Location

Garvin Promotion Group, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGarvin Promotion Group, LLC

    Fulfillment Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Garvin Promotion Group, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Scottsdale, AZ 85260
      BBB File Opened:
      1/9/2009
      Years in Business:
      18
      Business Started:
      6/1/2006
      Business Started Locally:
      6/1/2006
      Business Incorporated:
      9/1/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Trico Force Rebate
      • Rapid-Rebates
      • Falken Tires Rapid Rebates
      • Conn's Appliance Rebates
      • CSK Auto Rebates
      • O' Reilly Auto Rebates
      Business Management
      • Mrs. Rita Garvin, Member
      • Ms. Lisa Drake, Customer Service Manager
      Contact Information

      Principal

      • Ms. Lisa Drake, Customer Service Manager

      Customer Contact

      • Ms. Lisa Drake, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Made a purchase in August 2023 for an item totaling a little over $600 but offered a $500 rebate. Filed the rebate with the company Garvin promo within a few days of purchase, with a mutual understanding of an 8 to 10 week turnaround time. Well that was the first week of September 23 It is now the second week of April ******************************** my Venmo account. I have been told so many off-the-wall things by these people I wish I kept a log of it (I do now) Shame on the manufacture of the item I purchased, this company has a D minus rating already and God willing. My complaint will help drop their rating even lower so that they may cease and desist the doing of business in bad faith.

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephen M

      1 star

      03/13/2024

      I purchased a ************** M&P Sport II from ******** in ***************, ** on 11/26/23 as part of a promotion to receive a S&W/Vortex scope. I submitted the paperwork for the rebate and received notification that it was received and would be processed. I called on February 23rd to check on the status and I was advised the *** # was incorrect, yet I received no communication of that until February 23rd, two months later, by calling the **************** number. They requested I send a copy of my receipt along with pictures of the *** from the box in which I received the rifle.I sent the pictures and again, no response. I called back and they confirmed the *** # was indeed incorrect and because the promotion ended and you were out of stock, Im unable to obtain the red dot site. That was the main reason I purchased that rifle at the time I did. I was told someone would call me back in 48 hours. Nobody did. I called again and requested someone to email me that the *** was incorrect, and they couldnt fulfill the rebate and I would take that email to ******* for them to reimburse me either through another red dot site, store credit etc.I was told I would receive an email. Again, no email. I called again and asked to speak with with a supervisor and was told nobody could take my call and all they could do was email, again, to have someone call me. Someone finally called me and said that when I mailed in the rebate, I didn't include the required picture of the ***#. I told them I did and how else would they know the ***# was incorrect in my initial call on February 23rd when they advised me to again send a picture of the ***#. They told me they apologize but the rebate period coincidentally ended the day before I called them on February 23rd and I was out of luck. I can't believe a reputable company like ************** partners with them. They are scammers!

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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