Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Freight Forwarding

DHL Express

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Visit Website(800) 225-5345Email BusinessWrite a Review

About

Overview

Headquarters

DHL Express

1910 W Rio Salado Pkwy

Tempe, AZ 85281-2160

View Service Area

Find a Location

DHL Express has 93 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    DHL Express is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    C

    Reasons for rating

    • 17 complaint(s) filed against business that were not resolved
    • Failure to respond to 9 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    This business provides statewide transportation services.

    Years in Business: 57

    Business Details

    Local BBB:
    BBB, Mountain West & Pacific Southwest
    BBB File Opened:
    6/1/1981
    Business Started:
    1/1/1969
    Business Started Locally:
    1/1/1969
    Business Incorporated:
    3/14/2002
    Type of Entity:
    Corporation
    Alternate Names:
    DHL Express USA Inc
    DHL Express Service
    D H L
    DHL Airborne Express
    Business Management:
    Mr. Rod Card, Director Customer Care
    Ms. Michelle Ticknor, Customer Contact
    Mr. Robert Mintz, Corporate Contact
    Mr. Mike Parra, President
    Mr. Joshua Frank, Vice President
    Mr. C Marcus- Stanley, Secretary

    Additional Contact Information

    Principal Contacts
    Ms. Michelle Ticknor, Customer Contact
    Customer Contacts
    Ms. Michelle Ticknor, Customer Contact
    Mr. Robert Mintz, Corporate Contact
    Additional Email Addresses
    Primary: Email this Business
    Additional Websites
    dhl-usa.com

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Freight Forwarding, Transportation, Delivery Service, Air Cargo

    Latest Reviews

    • Patrick M.

      "In September 2025, DHL invoiced my company for a shipment that was not ours and then continued demanding REMOVEDtook 20 emails before DHL acknowledged the mistake and issued a credit. It then took another 26 emailsa total of 46 emailsto get the credit applied." ... Read full review

    • Dale S

      "I special ordered an item for a gift. On 7/8/26 I received notice that I was scheduled for delivery on 7/10/26." ... Read full review

    • Ken N

      "I'm not a business customer, just someone receiving a package. I was notified by them that I needed to pay duties (which I did and I checked the REMOVEDto make sure it was legitimately theirs)." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.