Reviews

Review Details

• Review fromCarolyn D

  Date: 11/14/2024

  1 star

  Carolyn D

  Date: 11/14/2024

  I took time to view the Company's CompIaint History, as I was considering their Business Vesture, I am So grateful for many of you for taking timeout to write your Complaints about these people, "Truly, I'm sad about the Trauma many of you experience, and how refusal they were in NOT granting you all your Refunds back!" Reading the Reviews and seeing everyone Complaints are the same, "Refused Refunds..!" it saved me time and frustration! Former Customers Thank you! "I CANCELLED my next-day phone meeting with them!
  

  AstroFlipping

  Date: 11/15/2024

  Thank you for sharing your thoughts and taking the time to review others' feedback. We completely understand how reading multiple complaints can create concerns, and we deeply regret that some customers have had negative experiences. It's important to note that everyones experience is unique, and not all situations are the same.
  We truly value the feedback we receive, both positive and constructive, as it helps us identify areas where we can improve. Rest assured, we are committed to addressing concerns and continuously working toward providing a better customer experience.

• Review fromMatheus N

  Date: 05/08/2024

  1 star

  Matheus N

  Date: 05/08/2024

  I purchased membership to Astroflipping thinking I would be able to begin wholesaling and flipping homes in ******, after joining, I find out that there is no office or "station" located in ****** and there are only around 3 members in ******, most of them not even active. At this point there is no use for what Astroflipping is providing **** want a full refund for what I paid for because it isnt even helping me with anything.Waste of my money.
  

  AstroFlipping

  Date: 07/17/2024

  Hi *******, 

  Thank you for reaching out and sharing your concerns regarding your Astroflipping membership. We value your feedback and aim to ensure our members have a positive and productive experience.

  
  Firstly, we apologize for any misunderstanding regarding our presence and member activity in ******. While we do not have a physical office or station in ******, our platform is designed to provide comprehensive support and resources that can be utilized from any location, including remote areas.
  We acknowledge that the number of active members in ****** may currently be limited. However, this does not restrict your ability to succeed in wholesaling and flipping homes in ****** through Astroflipping. Our network and resources extend nationwide, offering virtual training, mentorship, and a wealth of knowledge that can be applied locally.

  
  We'd be happy to provide additional guidance on how to leverage our platform effectively to achieve your real estate goals in *******

• Review fromA. D. H

  Date: 02/03/2024

  1 star

  A. D. H

  Date: 02/03/2024

  My wife and I joined the group and was made alot of false promises. We were having some family issues at the time. And put our account on hold but they never did. We tried to get a refund from them and was told it was nothing that they could do. The course was paid for and they are still pulling money out of our account. I wouldn't recommend this course and also do your research. Learn from us and don't do it.
  

  AstroFlipping

  Date: 02/21/2024

  Hi *****, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience or frustration you *** have experienced during your time with us. We noticed on your account we have attempted to establish communication with you on multiple occasions; however, we have not received a response. Providing excellent service and clear communication is paramount to us, and we regret any miscommunication that *** have occurred between you and our team. We understand that family issues can be challenging, and we strive to support our members through such times. With this, we are happy to investigate further and identify how we can best move forward with your account. If you have further questions, our support team is available via email: **********************************

• Review fromJohn G

  Date: 11/30/2023

  1 star

  John G

  Date: 11/30/2023

  Jamil may be great on camera but this team behind him is utter trash. high pressure sales, will directly lie to you about the contents of the program in order to get you to sign up and refuse to give a refund for the "mentorship" provided. Save your money, this is basic as it comes. Middlemen trying to teach others how to be middle men. There is nothing propriety or unique about this and the team could care less about you. They only want you to sign up so you can do deals with them, and their partners ******* who are owned by the same people. Great scam!
  

  AstroFlipping

  Date: 01/03/2024

  John, Thank you for bringing your concerns to our attention. We take all feedback seriously and strive to provide a positive experience for our clients. We are sorry to hear that you had a negative experience with our program. Our team prides ourselves on providing valuable mentorship and guidance to our clients. We apologize if there was any miscommunication about the contents of the program and assure you that we always aim to be transparent with our clients. In regards to your mention of high pressure sales, we understand that everyone has different levels of comfort when it comes to making decisions. Our sales team is trained to present the benefits of our program without pressuring anyone into signing up. We also want to clarify that while Jamil may be the face of our program, we have a dedicated team behind him working tirelessly to support and assist our clients in their real estate endeavors. Their hard work and dedication towards helping others succeed is what sets us apart from other programs. Please know that we value your feedback and will use it to improve our services. If there is anything else we can do for you, please do not hesitate to reach out.

• Review fromJarrell C

  Date: 10/27/2023

  1 star

  Jarrell C

  Date: 10/27/2023

  They have a $8000 course that they sell to the general public, I paid **** to get in and recognize a couple days later at the program was not for me. That was October 4, 2023 When I asked for a refund originally, he told me no a gentleman named ****, he told me they can pause the course but I cant get a refund.Then we go back-and-forth with text messages for maybe a week later then he says I can get a refund.October 19 he wanted my bank account information so they can return the money in here. It is October 27, 2023 and I still have not received the money.He claimed that they sent it sometime earlier this week, and that was blaming it on my banker.Clearly, Im getting the runaround. They have no customer service. I have emailed everybody I can. Everyone is ignoring me. I believe theyre possibly running a scam.I would highly suggest to anyone think twice because clearly they dont want to stand behind their product and it doesnt take 3 to 4 weeks to return the money that they took.
  

  AstroFlipping

  Date: 01/04/2024

  Hi *******,Thank you for bringing this issue to our attention. We apologize for any inconvenience or frustration you have experienced in regards to your refund request.Upon receiving your initial refund request, our team immediately began working on resolving the issue. We understand that a timely refund is important, and we apologize for any delay in processing it. You should have received your full refunded amount of $2,600 on 10/25/23.We want to assure you that we are in no way running a scam. Our company is built on integrity and providing quality services to our members so they can succeed. With this instance, we have taken note to improve our processes to better serve you and other members. If you have any further questions please contact ********************************** and they would be happy to assist you.