Business ProfileforSunny Energy

We purchased panels in 2019. In May of 2023 they stopped working. The invertor has malfunction reading an error code not even on the website. We have been trying to get in touch with the company since to have a technician come out and resolve the issue. They claim they aren't doing business anymore in **********. We are continuously rerouted and promised call backs and resolutions with no resolution in site. Our true-up is up to ****. Our panels are completely paid off. We still pay to the power company. ******* and ***** the engineers of Sunny Edge just keep ignoring us. They forward our calls, turn off theirs phone, phone numbers with full voicemail boxes, and have secretaries reroute us constantly. It's been 9 months. Today they said they could have a technician come out and would call back. Nothing happened. When we tried to call them like I said. Voicemail with a full message box. They claim that they can't find a technician that can do the work but a quick ****** search shows a bunch in my area. I am starting to think that since they got their check they don't want to come back and make sure everything is working properly. I am still under warranty.